Lexus of Sacramento - Service Center
Sacramento, CA
1,836 Reviews of Lexus of Sacramento - Service Center
Windshield replacement Replaced a windshield on my Gs 350 with OEM windshield. Very well done work and was offered a loaner car. Brandy called the next day to check on the q Replaced a windshield on my Gs 350 with OEM windshield. Very well done work and was offered a loaner car. Brandy called the next day to check on the quality of work. More
Service There customer servicd at this dealership is exceptional. Ive been coming here to service my ES 300h for over 2 years. Ive been to other dealerships There customer servicd at this dealership is exceptional. Ive been coming here to service my ES 300h for over 2 years. Ive been to other dealerships in the Bay area and no other dealership compares to the professionalism, courteousness, and costomer service tban Lexus of Sacramento. If you live outside the area, its worth the drive! Kudos to my service advisor James!! More
Great customer service from Christina Carson! Christina is friendly and very thorough when asking questions about my vehicle's needs. She has always taken great care of me, and always answers my Christina is friendly and very thorough when asking questions about my vehicle's needs. She has always taken great care of me, and always answers my questions or concerns vey professionally. More
Your team came through for me ... AGAIN Nick Cruz and crew saved my 4th of July. On July3rd at the end of the day my alt. gave out at work. I had to have it towed from Tracy to Sacramento Nick Cruz and crew saved my 4th of July. On July3rd at the end of the day my alt. gave out at work. I had to have it towed from Tracy to Sacramento with an hour and half time left for a loaner. Not only did Nick stay in constant contact with me but he also made sure I'd have a loaner available. The amount of stress going into a holiday with traffic and limited time simply disappeared as soon as I walked into the service department. I got there are 6:15 pm well after service was closed and the ladies in the cashier and vehicle transportation department made me feel like it was business as usual. I can't thank your staff enough for helping me with such care and fluidity. These are the experiences that bring me back to Lexus of Sacramento instead of going to closer locations. I appreciate you Nick... my family appreciates you. - Cheers, Mike Foxx More
Satisfied Customer I am very happy with my new windshield!! Tracey Cach was also very professional and helpful during the entire process. I will defitnitely recommend a I am very happy with my new windshield!! Tracey Cach was also very professional and helpful during the entire process. I will defitnitely recommend all my friends and family to Lexus of Sacramento. More
Bad xxx Cruz is a bad xxx mother xxxxer!!! Best service advisor ever!!! I recommend him to everyone one and to buy a Lexus!! Best dealership in Sacramento Cruz is a bad xxx mother xxxxer!!! Best service advisor ever!!! I recommend him to everyone one and to buy a Lexus!! Best dealership in Sacramento More
Wonderful Service I was very satisfied with the service provided by the employees. Every time I get my car serviced, I am provided with exceptional hospitality. I would I was very satisfied with the service provided by the employees. Every time I get my car serviced, I am provided with exceptional hospitality. I would recommend this dealership to all. More
Convenient And Amazing The service was convenient and quick. The shuttle service even took me to work and picked me up at the time I requested which is amazing even for a s The service was convenient and quick. The shuttle service even took me to work and picked me up at the time I requested which is amazing even for a small need like my oil change. More
Perfect every time Top Notch Service. Lexus makes a great vehicle and the service department will keep it running perfectly ! Would highly recommend the team at Lexus of Top Notch Service. Lexus makes a great vehicle and the service department will keep it running perfectly ! Would highly recommend the team at Lexus of Sacramento. More
service on a rx350 I had a appointment 6/20/18 at 10:00 am. I arrived a little early. Mike Huttleston service consultant said no problem. My wife and I were treated, ve I had a appointment 6/20/18 at 10:00 am. I arrived a little early. Mike Huttleston service consultant said no problem. My wife and I were treated, very professional. Mike invited us to his office There he went to work on the paper work, which Mike handle very professional. Most important the car was finnish on the time frame, Mike told us, Very Impressive. Mike, in my opinion HE really knows his job. He also invited us for coffee and donuts. The coffee was good and donuts were fresh, especially the maple bars George LaPonsie More