Lexus of Sacramento - Service Center

Great Visit at the Service Department I had several miscellaneous things that needed to be taken care of. It was not time for a regular service but I still received great care. The commu I had several miscellaneous things that needed to be taken care of. It was not time for a regular service but I still received great care. The communication was excellent, informing me they needed to order a part and they would need the car overnight until the next day. Thank goodness for the loaner car I had, it made the unexpected overnight service stress free. More

Mike Huttleston is a great service rep and always goes out o Mike always goes out of his way to help me with my Lexus service needs. My LS460 was in for intermittent wipers that did not work and he saw to it th Mike always goes out of his way to help me with my Lexus service needs. My LS460 was in for intermittent wipers that did not work and he saw to it that the situation was corrected. More

Tracy Cach was the best service person you will ever meet. I rate my service 10 out of 10. My service person makes sure my serives get done and done correctly. Tracy has been wonderful help since I had my RX I rate my service 10 out of 10. My service person makes sure my serives get done and done correctly. Tracy has been wonderful help since I had my RX450. More

I had receive warm welcome and good customer servives f I received good customer service and warm welcome from advisor. She had assited me in verifying all issues related to past and current services in my I received good customer service and warm welcome from advisor. She had assited me in verifying all issues related to past and current services in my car. More

Excellent service Ryan is very friendly and helpful. I really appreciate the car wash and a loan car while I am waiting for my car to be serviced. Ryan is very friendly and helpful. I really appreciate the car wash and a loan car while I am waiting for my car to be serviced. More

Excellent service from Brandy I called for an appointment to fix the support struts on the trunk, to replace the wiper inserts, and for a complete detailing. When I arrived, Brand I called for an appointment to fix the support struts on the trunk, to replace the wiper inserts, and for a complete detailing. When I arrived, Brandy was ready for me. As always she was knowledgeable and professional Where her skills are particularly exceptional are her memory of customers, her sense of humor, and her efficiency. She knows how much I love my SC. She remembers the first one I had (which was totaled in a rear-ender), and she and your staff have given exceptional care to its replacement. Brandy always delivers exceptional service, and she is a definite asset to the dealership. More

Fast and convenient Tracy is great! She’s provided excellent service to me over the years and her excellent customer server keeps me coming back. I would definitely recom Tracy is great! She’s provided excellent service to me over the years and her excellent customer server keeps me coming back. I would definitely recommend her to friend for service needs. More

Excellent service very efficient, friendly staff and courteous staff. Delivery as promised and explained what was done and kept me updated. Offered courtesy vehicle ev very efficient, friendly staff and courteous staff. Delivery as promised and explained what was done and kept me updated. Offered courtesy vehicle even though they were busy and it was weekend More

Great service! My visit was quick and painless! Everyone was very friendly. I love it that they have loaner cars! It helped me utilize my time while my car was being My visit was quick and painless! Everyone was very friendly. I love it that they have loaner cars! It helped me utilize my time while my car was being serviced. More

Good Service James was very helpful in explaining the work that was being done and provided me with updates while my car was in the shop. I will return for my next James was very helpful in explaining the work that was being done and provided me with updates while my car was in the shop. I will return for my next service. More