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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,838 Reviews

1,838 Reviews of Lexus of Sacramento - Service Center

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March 20, 2019

Very good experience! I have always enjoyed working with Lexus of Sacramento over the years, whether purchasing or servicing my cars. I look forward to working with them i More

by Sha1938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph, Mike Huttleston
March 19, 2019

As always, "COMPLETELY HAPPY WITH ALL ASPECTS OF SERVICE" As shared earlier in the review, "EXCELLENT SERVICE ALWAYS". No further comments are necessary at this point. Will share my positive ratings with othe More

by Chief Walt 9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2019

Excellent customer service My service liaison was outstanding! Tracey was amazing! The best service rep I have ever had! She made the experience convenient and easy for me! More

by CM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2019

Prompt, reliable, overall good service Service staff is knowledgeable, pleasant, and delivered the car in the timeframe committed. Loaner car was of top quality (and it's nice to see what More

by BLS&ELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 01, 2019

10K Service We're very satisfied with the attention and service that we got. Ms Carson explained what's to be done and answered all our concerns. More

by Banji2019
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2019

Professionly polite Moved from Bay Area to Sacramento. Ryan Hansen has been my service manager. He has always been professional, polite & has good listening skills in r More

by Xxxxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember other names of who I came across, Ryan Hansen
February 15, 2019

Amazing service Christina Is amazing!! I always have a wonderful experience here!! I’ve been coming here for at least 15 years now. Never once had a bad experience. More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph
February 15, 2019

efficient and knowledgeable Christina got my car serviced in less than 1.5 hours, and gave excellent feedback on the health of my Lexus. I was very pleased with the experience. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2019

Always easy Making appointments, meeting the dealership representatives, arranging transportation, and getting my car back promptly after service... always smooth More

by Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Wilson
February 08, 2019

Always great service I have learned the hard way about not taking my car to a small shop. I now bring my Lexus to Lexus of Sacramento and the service of your rep, James F More

by browniescar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fuhs
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