Lexus of Sacramento - Service Center
Sacramento, CA
1,838 Reviews of Lexus of Sacramento - Service Center
Very good experience! I have always enjoyed working with Lexus of Sacramento over the years, whether purchasing or servicing my cars. I look forward to working with them i I have always enjoyed working with Lexus of Sacramento over the years, whether purchasing or servicing my cars. I look forward to working with them in the future. More
As always, "COMPLETELY HAPPY WITH ALL ASPECTS OF SERVICE" As shared earlier in the review, "EXCELLENT SERVICE ALWAYS". No further comments are necessary at this point. Will share my positive ratings with othe As shared earlier in the review, "EXCELLENT SERVICE ALWAYS". No further comments are necessary at this point. Will share my positive ratings with others. OK? More
Excellent customer service My service liaison was outstanding! Tracey was amazing! The best service rep I have ever had! She made the experience convenient and easy for me! My service liaison was outstanding! Tracey was amazing! The best service rep I have ever had! She made the experience convenient and easy for me! She deserves recognition! More
Prompt, reliable, overall good service Service staff is knowledgeable, pleasant, and delivered the car in the timeframe committed. Loaner car was of top quality (and it's nice to see what Service staff is knowledgeable, pleasant, and delivered the car in the timeframe committed. Loaner car was of top quality (and it's nice to see what the new Lexus models are like). It's also nice to have the car returned freshly washed. More
10K Service We're very satisfied with the attention and service that we got. Ms Carson explained what's to be done and answered all our concerns. We're very satisfied with the attention and service that we got. Ms Carson explained what's to be done and answered all our concerns. More
Professionly polite Moved from Bay Area to Sacramento. Ryan Hansen has been my service manager. He has always been professional, polite & has good listening skills in r Moved from Bay Area to Sacramento. Ryan Hansen has been my service manager. He has always been professional, polite & has good listening skills in response to my questions. Retired, so not in the market for a new car. Ryan has represented Lexus to always comment on how great my car is regardless of its age. Just reassures me my investment is worthy of this Lexus dealership still handling my service needs, when I clearly have other options.. Everyone else, regardless of job title, also came across professionally polite. Seem s like their teamwork is in tune to support Lexus & the high end dealership it represents to customers. More
Amazing service Christina Is amazing!! I always have a wonderful experience here!! I’ve been coming here for at least 15 years now. Never once had a bad experience. Christina Is amazing!! I always have a wonderful experience here!! I’ve been coming here for at least 15 years now. Never once had a bad experience. More
efficient and knowledgeable Christina got my car serviced in less than 1.5 hours, and gave excellent feedback on the health of my Lexus. I was very pleased with the experience. Christina got my car serviced in less than 1.5 hours, and gave excellent feedback on the health of my Lexus. I was very pleased with the experience. More
Always easy Making appointments, meeting the dealership representatives, arranging transportation, and getting my car back promptly after service... always smooth Making appointments, meeting the dealership representatives, arranging transportation, and getting my car back promptly after service... always smooth as silk. They respect my time and budget and consistently treat me like an honored guest. More
Always great service I have learned the hard way about not taking my car to a small shop. I now bring my Lexus to Lexus of Sacramento and the service of your rep, James F I have learned the hard way about not taking my car to a small shop. I now bring my Lexus to Lexus of Sacramento and the service of your rep, James Fuhs is always excellent, and when you have finished servicing my car, it is once again running like a fantastic Lexus. More