Lexus of Sacramento - Service Center
Sacramento, CA
1,763 Reviews of Lexus of Sacramento - Service Center
Super service It met my expectations in honoring my contract, the services appeared to be completed, the car appearance was cleaned, and Ryan attended to my request It met my expectations in honoring my contract, the services appeared to be completed, the car appearance was cleaned, and Ryan attended to my requests to my satisfaction. More
Tire pressure Had tire pressure warning light on despite checking the pressure with local shop. Dealer could find the problem, a small nail stuck in on one tire, an Had tire pressure warning light on despite checking the pressure with local shop. Dealer could find the problem, a small nail stuck in on one tire, and effectively fixed in no time. Thanks. More
Routine annual maintenance was hassle free as always Nick is always very helpful in arranging our annual service and any unexpected repairs and Kevin always does quality work. That is why our cars are 26 Nick is always very helpful in arranging our annual service and any unexpected repairs and Kevin always does quality work. That is why our cars are 26 years old and still running fine! More
Lexus of Sacramento Service is the best! Ryan my service advisor was amazing. His attention to detail and especially his honesty really impressed me. He didn’t try and sell me anything I did Ryan my service advisor was amazing. His attention to detail and especially his honesty really impressed me. He didn’t try and sell me anything I didn’t really need...which was a breath of fresh air. That’s what I love about this dealership. I know I can always count on them to be straight with me. And as a woman I really appreciate that. More
Mike Huttleson is always professional! Mike is always straight forward with us about what we need to do and the time it will take and the cost. He always gets a loaner vehicle for us to use Mike is always straight forward with us about what we need to do and the time it will take and the cost. He always gets a loaner vehicle for us to use until the work is done. He keeps us updated if there is anything else that comes up with the regular service of our vehicle. More
Excellent service Excellent service, delivery as promised, friendly staff, comfortable waiting area, very efficient, good follow up. Explained what was done and when t Excellent service, delivery as promised, friendly staff, comfortable waiting area, very efficient, good follow up. Explained what was done and when the next service will be and what will be done More
Great Service, as always. Service for our car was great. Mike Huttleston, our service person, was friendly, courteous and professional. All in all, we are very happy with the Service for our car was great. Mike Huttleston, our service person, was friendly, courteous and professional. All in all, we are very happy with the dealership in general. . More
Brake job Great service always have used Lexus of Sacramento prices are good, knowledgeable service staff, vehicle always ready when promised. Never any problem Great service always have used Lexus of Sacramento prices are good, knowledgeable service staff, vehicle always ready when promised. Never any problems or surprises. Thumbs up all the way More
Great Customer Service I have purchased two Lexus from Lexus of Sacramento, That's because of the EXCELLANT service I always receive, especially from Mike Huddleston. Every I have purchased two Lexus from Lexus of Sacramento, That's because of the EXCELLANT service I always receive, especially from Mike Huddleston. Every time I call and make an appointment for service Mike has never let me down. He always goes out of his way to give me that 100 % satisfaction service. Thank you Ike. More
All good! Done earlier than promised. Good interface with service rep. Impressed with service operation in general.Waiting area clean and comfortable And apprec Done earlier than promised. Good interface with service rep. Impressed with service operation in general.Waiting area clean and comfortable And appreciate water, clean restrooms, etc. More