Lexus of Sacramento - Service Center

Friendly and Knowledgeable Excellent service. Helpful suggestions were provided. A complete description of the service, before and after, was given and Mike personally talked w Excellent service. Helpful suggestions were provided. A complete description of the service, before and after, was given and Mike personally talked with me in the lounge area. More

Painless Service Mike makes the necessary task of getting your car serviced smooth as silk and painless. Believe me, I have gone to other dealerships in the past (not Mike makes the necessary task of getting your car serviced smooth as silk and painless. Believe me, I have gone to other dealerships in the past (not Lexus) and it was like having my my teeth pulled - long waits to talk to a service person, etc. Mike is one of the reasons we drive to Lexus Sacramento even though we live in Roseville. More

We consistently receive quality and professional service. It is always a great experience, our car is not only serviced and checked for mechanical concerns; but my car comes sparkling after the wash - what a It is always a great experience, our car is not only serviced and checked for mechanical concerns; but my car comes sparkling after the wash - what a great added addition of quality service! More

Maintenance Appointment Brandy Joseph has been my service advisor since we owned our Lexus. She knows my husband has Alzheimer's and is always sensitive to that complication Brandy Joseph has been my service advisor since we owned our Lexus. She knows my husband has Alzheimer's and is always sensitive to that complication for me. Before scheduling this appointment I called with questions which she answered expertly. In addition to the maintenance due, I needed the GPS updated and the car detailed all in one day. She made it happen and also arranged a loaner car (2019 model 350) so I could go back home. It was ready on time, and I was satisfied with all the work. And couldn't believe I was entrust with a brand-new car. All-in-all a 5-star rating. More

Looks brand new I had my 12 year old ES 350 detailed and it looks brand new. I’m very pleased. I will definitely do any future detailing with this dealership. I had my 12 year old ES 350 detailed and it looks brand new. I’m very pleased. I will definitely do any future detailing with this dealership. More

Amazing Always a pleasure to visit my Sacramento Lexus dealership. I am able to make a appointment and get in quickly. I drive up, someone is waiting for me Always a pleasure to visit my Sacramento Lexus dealership. I am able to make a appointment and get in quickly. I drive up, someone is waiting for me and my service adviser is out quickly to get me on the road back to work. More

Ryan Hansen did a great job! Like always Ryan and team were wonderful! I recommend this dealership to others as well they do a fantastic job especially Ryan Hansen and his team thanks Ryan and team were wonderful! I recommend this dealership to others as well they do a fantastic job especially Ryan Hansen and his team thanks More

Excellent friendly service I received excellent and friendly service from staff . . especially from Brandy Joseph. Always a pleasant experience taking my vehicle in for service I received excellent and friendly service from staff . . especially from Brandy Joseph. Always a pleasant experience taking my vehicle in for service to Lexus of Sacramento. More

Always EXCELLENT Service! The entire process of calling for a service appointment, being greeted upon arrival, getting a loaner and completed service was excellent! Special th The entire process of calling for a service appointment, being greeted upon arrival, getting a loaner and completed service was excellent! Special thanks to Mike at service, and Jack who did the paperwork for the loaner. More

Friendly and professional Service Team I was served professionally by the Service consultant. I had some noise issues and the Service manager himself spent time with me to identify the issu I was served professionally by the Service consultant. I had some noise issues and the Service manager himself spent time with me to identify the issues and took care of all issues. He personally checked everything to ensure the work was completed and issues were resolved. Customer satisfaction was their top priority. Thanks to the entire team who assisted to resolve my issues. More