Lexus of Sacramento - Service Center

Customer service I have owned my Lexus for over 10 years and have consistently been thoroughly happy and impressed with the Customer service at Lexus. I want to contin I have owned my Lexus for over 10 years and have consistently been thoroughly happy and impressed with the Customer service at Lexus. I want to continue buying Lexus’ for this very reason. It makes all the difference! More

Honest, helpful and fast! Michael is one of the best car service consultants that I have ever known in my life. He is always honest, kind and helpful to his clients. NO more wo Michael is one of the best car service consultants that I have ever known in my life. He is always honest, kind and helpful to his clients. NO more worries for my car, after seeing him! More

Excellent Service!! They were very help to get all my questions answered. We did the road test to identify the issue with the car, and we actually found the problem. They They were very help to get all my questions answered. We did the road test to identify the issue with the car, and we actually found the problem. They were able to applied a new update to fix the issue. So far, the problem is less, but I feel it here and there. I will have to test drive the car a few more times to ensure the problem has been resolved. More

Service & Lexus Lexus Of Sacramento has been my dealer since I purchased my first Lexus. When I need service of any kind that's where I go. On this occasion it was t Lexus Of Sacramento has been my dealer since I purchased my first Lexus. When I need service of any kind that's where I go. On this occasion it was to have a new windshield installed, they replaced it and calibrated the Lane keeping assist. when finished they cleaned my vehicle inside and out, it looked like brand new. My service writer Is Mike Huttleston , he is always helpful and friendly, he goes the extra mile for my vehicle seeing it is completed on time and to my demanding standards.. I Everyone at this dealership is outstanding ! More

Second Lexus RX purchase We just had our certified used Lexus serviced with Sacramento Lexus. They provided excellent service from beginning to end. From the time we first cal We just had our certified used Lexus serviced with Sacramento Lexus. They provided excellent service from beginning to end. From the time we first called to schedule our service appointment ... to dropping off our car ... to getting our loaner car which was a brand new Lexus RX350 ... to picking our car the following day. Highly recommend Sacramento Lexus. More

Overall rating of Lexus of Sacramento service department Mike H have been our advisor for years. Always friendly and knowledgeable of Lexus cars. Very satisfied with his service and recommendations. Will alw Mike H have been our advisor for years. Always friendly and knowledgeable of Lexus cars. Very satisfied with his service and recommendations. Will always bring our Lexus GS 350 & GX460 to this dealership More

Adds on new Lexus Love getting a new Lexus loaner while my car was in service. All staff very helpful and professional. Car was done when promised. Process was easy Love getting a new Lexus loaner while my car was in service. All staff very helpful and professional. Car was done when promised. Process was easy and convenient. More

Great service from purchasing to maintenance. Before buying my Lexus I drove Mercedes Benz, which I purchased from the local Mercedes dealership. I went to Lexus because of a strong recommendatio Before buying my Lexus I drove Mercedes Benz, which I purchased from the local Mercedes dealership. I went to Lexus because of a strong recommendation from Jerry Reynolds, the Car Pro Guy. I told Jerry the cars I was looking at and a little about my life. His comment was go to my friends at Lexus of Sacramento and forget about the other cars on the list. He elaborated about the problems with the other vehicles and why a Lexus. From the minute I met Kent on the sales floor to my last scheduled maintenance with Brandy as my service advisor I have been blown away by the service and how I’ve been treated. I can’t recommend them enough. More

Service YES Sales NO I enjoy my service advisors Ryan and Brandy they are the best! I will never advise anyone to go to Lexus of Sac because of our experience with sales s I enjoy my service advisors Ryan and Brandy they are the best! I will never advise anyone to go to Lexus of Sac because of our experience with sales specifically David Williamson and a sales manager I don't car to recall his name. More

Service maintenance This dealership always takes care of any issue I have. Been working with Mike Huttleston since 2002. Always been a professional in whatever I need don This dealership always takes care of any issue I have. Been working with Mike Huttleston since 2002. Always been a professional in whatever I need done. More