Lexus of Sacramento - Service Center

Major Service For 2007 RX350 Service was finished on time and with extra clean wash and detail. Half of 11.5 year "older car concerns" addressed. Other half will be done in 7 mont Service was finished on time and with extra clean wash and detail. Half of 11.5 year "older car concerns" addressed. Other half will be done in 7 months as recommended by Mike. Expensive but intend to keep RX350 for 5 more years. Loaner car was "bigger"RX350L. More

60K service Got off to slow start but the service and staff were very good. Lounge was functional and comfortable but the donuts were gone already. Didn’t need Got off to slow start but the service and staff were very good. Lounge was functional and comfortable but the donuts were gone already. Didn’t need them More

recent service first service on our new car. fixed trip switch as well as hard shifting we had been experiencing. it appears that when they replaced the dash a cou first service on our new car. fixed trip switch as well as hard shifting we had been experiencing. it appears that when they replaced the dash a couple of months ago, they forgot to reconnect a couple of switches underneath. Now it all works great. Also recently received a recall notification and that was fixed as well. overall a good experience. More

Great service James Fuhs has been my service guy for some time now.. very friendly and knowledgeable... been servicing my vehicle at that dealership for over 10 yrs James Fuhs has been my service guy for some time now.. very friendly and knowledgeable... been servicing my vehicle at that dealership for over 10 yrs now... More

Everything went smoothly Dropped off my car and received it back in a timely manner. Everything went well. They even gave me a ride to my office which was great. Dropped off my car and received it back in a timely manner. Everything went well. They even gave me a ride to my office which was great. More

MikeHuttleston is the Best!! The customer service that Mike Huttleston provides is top notch. He is friendly and makes you feel comfortable and not rushed. We mentioned that we The customer service that Mike Huttleston provides is top notch. He is friendly and makes you feel comfortable and not rushed. We mentioned that we had a stain on the interior roof of the car and he had his detail people remove it when we took the car in for the 25,000 mile checkup. More

Great experience at lexus of Sacto The representative who made my appointment over the phone was gracious and accommodating. I needed an appointment before I left for a road trip and s The representative who made my appointment over the phone was gracious and accommodating. I needed an appointment before I left for a road trip and she found a way to fit me in. She is an excellent representative of your company and dealership. The technician who helped me, Mike, was very efficient and accommodating. He arranged for a loaner car and had my car ready in a very reasonable amount of time. Your dealership always treats us like valued customers. More

6mo service 6 month service everything went smoothly it took about 1-1/2 hours and included a car wash. Off to a smooth start as expected. 6 month service everything went smoothly it took about 1-1/2 hours and included a car wash. Off to a smooth start as expected. More

Outstanding service department As always Brady took great care of our Lexus and Mike her counterpart gave us excellent recommendations for new tires. It was timely suggestion since As always Brady took great care of our Lexus and Mike her counterpart gave us excellent recommendations for new tires. It was timely suggestion since we were going on a long road trip. I would strongly recommend This dealership and their world class services department More

10K Service I brought my vehicle for 10K Service got helped right away..They preformed the service needed For my vehicle and service writer explain it to me aft I brought my vehicle for 10K Service got helped right away..They preformed the service needed For my vehicle and service writer explain it to me after that everything look good on my vehicle... Very happy that service was quick And friendly staff... More