Lexus of Sacramento - Service Center

I am very please with there service. We are thing its time to buy a newer car and will buy it from you because of the service we get. time to buy a newer car and will buy it from you because of the service we get. More

My dad and I have continued service with Lexus of Sac since he bought his 2004 RX 330 back in 2009. He now owns a 2012 RX 350, and I have since acquired the RX 330. Given the age and mileage of my car, I since he bought his 2004 RX 330 back in 2009. He now owns a 2012 RX 350, and I have since acquired the RX 330. Given the age and mileage of my car, I’ve recently encountered some repairs that really any garage could probably take care of. Although I’ve chosen to return to Lexus of Sac because the service is guaranteed, the customer service is exceptional, and the quality relationship with the service team. More

Servicing is extraordinarily expensive. We’ve since bought a Tesla. Dealers make huge profits from servicing with Lexus at the top end. Not worth it. bought a Tesla. Dealers make huge profits from servicing with Lexus at the top end. Not worth it. More

Good customer service Employee are friendlyTake a good Good customer service Employee are friendly Take a good care of my car Estimate on time The job done meet requirements of 10000 miles es300h Eri Good customer service Employee are friendly Take a good care of my car Estimate on time The job done meet requirements of 10000 miles es300h Eric is nice More

Lost the chain and keys on my remote. When I left never even said they were sorry and never followed up with me. I said to look at the camera that they were on my remote they just gave excuses. It had a even said they were sorry and never followed up with me. I said to look at the camera that they were on my remote they just gave excuses. It had a very special swarovski Mickey Mouse keyring that was my friends who died May 30, 2020 and it was special and could not be replaced because it was hers. I told them when I left if they did not find the keys etc that was on my remote I will never buy a car from them again. You got it I never have heard back from them!!!!! In the last 15 years I have owned 6 Lexus. My next one will be brought somewhere else I guess!!!!!!!! More

Great service and fast turnaround. I was kept informed of the status of my vehicle. I was provided with a loaner car so I did not have to wait at the dealership. the status of my vehicle. I was provided with a loaner car so I did not have to wait at the dealership. More

I've been taking my Lexus for service in Sacramento for years and Nick has been my service adviser for a while now. I am very happy with the excellent customer service he has provided. My husband purchase years and Nick has been my service adviser for a while now. I am very happy with the excellent customer service he has provided. My husband purchased a Lexus SUV and he'll be scheduling with Nick as well! More

Great customer service from Mike Huttleston.As a new Great customer service from Mike Huttleston. As a new customer to Lexus Mike has always taken great care of me and my Vehicle. Thanks Mike Great customer service from Mike Huttleston. As a new customer to Lexus Mike has always taken great care of me and my Vehicle. Thanks Mike More

Ryan does a good job of making me feel like “friends and family” and that I can trust your company. Thank you so much Ryan! family” and that I can trust your company. Thank you so much Ryan! More

Great customer service from Mike Huttleston. We are glad he is our service guy. He knows his stuff. He takes excellent care of us and our 2 Lexus'. he is our service guy. He knows his stuff. He takes excellent care of us and our 2 Lexus'. More