Lexus of Sacramento - Service Center
Sacramento, CA
1,845 Reviews of Lexus of Sacramento - Service Center
I bought my Lexus RX350 in this dealer and after sales service make me feel totally satisfied. I will be happy to recommend this dealer to my friends. service make me feel totally satisfied. I will be happy to recommend this dealer to my friends. More
Exceptional service! As usual, all the staff was very helpful, attentive, friendly and professional. I feel truly valued and fully satisfied with the work performed. Outstanding! helpful, attentive, friendly and professional. I feel truly valued and fully satisfied with the work performed. Outstanding! More
I have always appreciated the level of customer service provided by Lexus of Sacramento. From the time I drop my car off to the time I pick it up, I am confident that my car is getting exceptional service provided by Lexus of Sacramento. From the time I drop my car off to the time I pick it up, I am confident that my car is getting exceptional service from the great team of people working there. More
Great service and advise. Very accommodating and helpful. Provided me with a loaner when service was taking longer than anticipated. The work was done to my satisfaction. Provided me with a loaner when service was taking longer than anticipated. The work was done to my satisfaction. More
I've been a loyal Lexus owner for decades, and a big reason is the low cost of maintaining a Lexus and the excellent service I receive when my Lexus needs repair or scheduled maintenance. The people who reason is the low cost of maintaining a Lexus and the excellent service I receive when my Lexus needs repair or scheduled maintenance. The people who greet me when I drive in are friendly and welcoming, my service advisor Brandy is knowledgeable, helpful, and communicative, and the completed work is always on time and satisfactory. Thank you! More
The Lexus Service Team was great! The provided friendly, fast, effective and efficient customer service. Good, reliable service work on my vehicle. Highly recommend for sales and service. fast, effective and efficient customer service. Good, reliable service work on my vehicle. Highly recommend for sales and service. More
Staff are courtesy and provide good service. Time for sevice is appropriate and complimentary car washing is great. Will recommend to family members snd friends. sevice is appropriate and complimentary car washing is great. Will recommend to family members snd friends. More
There was a problem after the service was done and I called Brandy about it and she took care of it. Erick took me on a test drive and was very patient with me when the problem did not reveal itself. He called Brandy about it and she took care of it. Erick took me on a test drive and was very patient with me when the problem did not reveal itself. He explained that things settled back in after they were on the rack for work. Have not had any further issues. More
I love Lexus of Sacramento! I have had service there since 1993. I am driving my third LS and we also have a new RX. Although we live close to the Roseville location it can't compare to your service d since 1993. I am driving my third LS and we also have a new RX. Although we live close to the Roseville location it can't compare to your service department. We always travel the extra 20 minutes to Lexus of Sacramento. Mike Huttleston has been a wonderful, thoughtful customer service oriented contact for most of our service needs over the years. I will continue to use your service department because I can always depend on you. More