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Lexus of Sacramento - Service Center
Sacramento, CA
1,799 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,799 Reviews of Lexus of Sacramento - Service Center
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January 27, 2020
Christina is the best! Her customer service is outstanding. She's thorough when explaining the service to be done, any recommendations, and when complete. I travel from the bay area just to see outstanding. She's thorough when explaining the service to be done, any recommendations, and when complete. I travel from the bay area just to see her. More
by Shelley
Employees Worked With
January 26, 2020
15000 mile maintenance I was helped by Christina in the service department on 1/17/20 and I am extremely pleased with her assistance. I found her a very friendly and helpfu I was helped by Christina in the service department on 1/17/20 and I am extremely pleased with her assistance. I found her a very friendly and helpful person. More
by A Lee
Employees Worked With
January 25, 2020
Everyone was friendly efficient and helpful. Eric called when my car was ready and allowed me to keep my rental car overnight so I didn't have to drive in high traffic time. when my car was ready and allowed me to keep my rental car overnight so I didn't have to drive in high traffic time. More
by Buffy
Employees Worked With
Eric Foltz
January 25, 2020
Regular service appointment Excellent work done and completed on time. My only complaint was the loaner car was not clean inside. The car needed to be vacuum. Other than that, al Excellent work done and completed on time. My only complaint was the loaner car was not clean inside. The car needed to be vacuum. Other than that, all's well. Nick was outstanding. He called me to let me know about a service I thought I would need but that it wasn't required. More
by bowlerwb
January 25, 2020
Lexus Service Department My experience with Lexus of Sacramento has been exceptional from the purchase of 2 Hybrid Lexus to the on-going service of each car. The best! My experience with Lexus of Sacramento has been exceptional from the purchase of 2 Hybrid Lexus to the on-going service of each car. The best! More
by kathy.payne97
Employees Worked With
Mike Huttleston
January 23, 2020
Service my Lexus Easy to make appointments fast friendly personnel even without appointment knowledgeable staff answering all questions neat comfortable atmosphere in Easy to make appointments fast friendly personnel even without appointment knowledgeable staff answering all questions neat comfortable atmosphere in customer waiting area cashiers very friendly More
by Rawhit41
Employees Worked With
January 21, 2020
A+ Sevice I have taken my vehicle to Lexus of Sacramento for every routine service since I purchased it. Ryan is a very knowledgeable, kind, and thorough servic I have taken my vehicle to Lexus of Sacramento for every routine service since I purchased it. Ryan is a very knowledgeable, kind, and thorough service advisor. He always address's all my concerns and needs for my vehicle. I would not trust my vehicle to any dealership other than Lexus of Sacramento. More
by Bryan
Employees Worked With
Ryan Hansen
January 20, 2020
Sevice of my Lexus Nick is a very knowledgeable and has been serving my Lexus since I purchased it in 1913. As a Senior Citizen, I am most pleased that he explains what Nick is a very knowledgeable and has been serving my Lexus since I purchased it in 1913. As a Senior Citizen, I am most pleased that he explains what will be done during my visits. He make sure everything is taken care of and tells me what will be done at the next car check. More
by brownwebster
Employees Worked With
January 19, 2020
My sales person (Kent) and my service person (Christina) worked together to make sure the situation was handled to my satisfaction. I was very pleased with the outcome. worked together to make sure the situation was handled to my satisfaction. I was very pleased with the outcome. More
by olympiclifter
January 16, 2020
Best deal, excellent service My service agent provided me with excellent service, as far as quality, timeliness, comfort of ride and or loaner overall very pleasant experience eve My service agent provided me with excellent service, as far as quality, timeliness, comfort of ride and or loaner overall very pleasant experience every time. More
by Manouch_m
