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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,844 Reviews

1,844 Reviews of Lexus of Sacramento - Service Center

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September 17, 2020

Excellent service! Did not have to wait long for my recall service to be done. I love that they wash my car when finished. Getting an appointment was easy and fit into my schedule. More

by CHERIE.FIELDS.47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Sep 17, 2020 -

Lexus of Sacramento responded

We appreciate the feedback, Cherie! It is great to hear that your service experience went so smoothly. Safe travels and we hope to see you back at Lexus of Sacramento down the road!

September 17, 2020

Lexus of Sacramento is always great to me and my IS350!! :) Great service and quickness while I waited!! :) Thank you again!! :) Excellent today and always!! :) More

by GFILBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Lexus of Sacramento responded

Thank you for your confidence in the Lexus of Sacramento team! We are so proud to have earned your business and hope to work with you again down the road. Safe travels in your Lexus IS 350!

September 17, 2020

I purchased my vehicle here a couple years ago and have been bringing it in for routine maintenance every 5k miles. I have always had a great experience with this dealership and the customer service is out More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Sep 17, 2020 -

Lexus of Sacramento responded

Thank you, Matt, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

Excellent service! Absolutely the best service department I’ve ever been too! They gave me a beautiful loaner vehicle and my car was done the same day! More

by YARATA1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

Great dealership with friendly staffs that took care of me every time with the loaner vehicle that’s just make things so convenient. Thank you again for the great service! More

by ROCKCODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

Great service! Everyone was very helpful and all of the work I needed done was done quickly, efficiently and correctly the first time! I won't take my car anywhere else. More

by pthomas13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

As always, staff was professional, competent and friendly. There was no waiting at the time of my appointment, I was quickly provided a loaner car, and the service was completed earlier than expect More

by ELLEENETESSIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Lexus of Sacramento responded

We appreciate your business and our team looks forward to serving you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

As always the Lexus dealer was their to help with servicing of my car because for the fist time in 20 years I needed them to pick up my car and delivery it back to my home. Don' t know what I would More

by LEXUSOWNER2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

Great awesome professional A super pluS plus plus service! !!!!!! ! !!!!!!!!! !!!!!! !!!!! !!!!!!!!!!!!! Outstanding staff keep up the good work I highly recommend the super service department of thi More

by CCOLE50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Huttleston, Mike Huttleston
Sep 17, 2020 -

Lexus of Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

I bought my Lexus RX350 in this dealer and after sales service make me feel totally satisfied. I will be happy to recommend this dealer to my friends. More

by Vonnie Lan Vo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Foltz
Sep 17, 2020 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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