Lexus of Sacramento - Service Center
Sacramento, CA
1,799 Reviews of Lexus of Sacramento - Service Center
I'm always happy with the service of Mike Huttleston! He is very professional and honest. I respect his suggestions of keeping my car running good. Thank you! is very professional and honest. I respect his suggestions of keeping my car running good. Thank you! More
This is definitely the best place to get your Lexus serviced. Great customer service and they always do all they can do to meet your needs. Thank you Lexus if Sacramento serviced. Great customer service and they always do all they can do to meet your needs. Thank you Lexus if Sacramento More
I really appreciated the service I received from Christina. She was able to address all my concern and accommodate me with a service appointment for that morning. Please extend my personal thanks Christina. She was able to address all my concern and accommodate me with a service appointment for that morning. Please extend my personal thanks to her. Note: This is not a reflection on Tracey, Christina or the mechanic that worked on my car which provided excellent service. This is a comment with the person working the driveway intake who approach me when I arrived for service. He informed me that I could not talk to Christina regarding my car service and that I could not request a specific service writer and that he would assign me a service writer for my car service. I had previously talked to Tracey regarding this appointment but when I called in on Monday I was informed she was sick so I was assisted by Christina who confirmed the appointment. I don’t know if that is normal protocol but I found it rude when I was told I could not talk to Christina when in fact she assisted in procuring my service appointment when Tracey was not available due to illness. More
Excellent service and attention to the vehicle. Excellent customer service with the customer needs in mind. This dealership is very friendly and customer oriented. Mike Huttleston has always bee Excellent customer service with the customer needs in mind. This dealership is very friendly and customer oriented. Mike Huttleston has always been a 10 in providing service. More
It almost seems staged every time I get my car serviced. I think “are these people really this delightful “? The whole “owning a Lexus” is wonderful! I think “are these people really this delightful “? The whole “owning a Lexus” is wonderful! More
My dad and I have continued service with Lexus of Sac since he bought his 2004 RX 330 back in 2009. He now owns a 2012 RX 350, and I have since acquired the RX 330. Given the age and mileage of my car, I since he bought his 2004 RX 330 back in 2009. He now owns a 2012 RX 350, and I have since acquired the RX 330. Given the age and mileage of my car, I’ve recently encountered some repairs that really any garage could probably take care of. Although I’ve chosen to return to Lexus of Sac because the service is guaranteed, the customer service is exceptional, and the quality relationship with the service team. More
Servicing is extraordinarily expensive. We’ve since bought a Tesla. Dealers make huge profits from servicing with Lexus at the top end. Not worth it. bought a Tesla. Dealers make huge profits from servicing with Lexus at the top end. Not worth it. More
Good customer service Employee are friendlyTake a good Good customer service Employee are friendly Take a good care of my car Estimate on time The job done meet requirements of 10000 miles es300h Eri Good customer service Employee are friendly Take a good care of my car Estimate on time The job done meet requirements of 10000 miles es300h Eric is nice More