Lexus of Sacramento - Service Center
Sacramento, CA
1,845 Reviews of Lexus of Sacramento - Service Center
I purchased my Lexus at Lexus Sacramento in 2012, and they are the only facility I’ve taken my vehicle to for servicing. Mike Huttleston was the latest person I interacted with, and I was very satisfied they are the only facility I’ve taken my vehicle to for servicing. Mike Huttleston was the latest person I interacted with, and I was very satisfied with him. More
Lexus of Sacramento has an excellent service department. The service consultants are knowledgeable and the entire service team strive to provide you the best in class service. The service consultants are knowledgeable and the entire service team strive to provide you the best in class service. More
Everything was great with the exception that I didn’t get an answer as to why the tire pressure sensor reading doesn’t match the actual pressure of tire an answer as to why the tire pressure sensor reading doesn’t match the actual pressure of tire More
I’m very happy with the service I received from Eric P. and this Lexus Service center! I have been taking my cars to the Lexus of Stevens Creek for the past 15 years so it was really hard not taking my car and this Lexus Service center! I have been taking my cars to the Lexus of Stevens Creek for the past 15 years so it was really hard not taking my cars there this time. The Stevens Creek location manager, Todd and his team are like family. As a customer I think what makes a service center stand out is honesty/transparency and personable/friendly employees. I thought Eric P. was great. He was patient, explained everything, and listened to my concerns. After meeting him I definitely feel comfortable with bringing both of my Lexus cars back for all future service needs. I appreciate him and his manager for providing outstanding customer service. More
I came for Rx350 recall service. Tracey, who was a person that helped me to check in. She was friendly and helpful with answer all my questions. that helped me to check in. She was friendly and helpful with answer all my questions. More
I've always been happy with the service at Lexus Sacramento. Mike Huddleston is very professional and my car is always done when he says it will! I was comfortable with the precautions they have i Sacramento. Mike Huddleston is very professional and my car is always done when he says it will! I was comfortable with the precautions they have in place for the Covid-19. It's a great place to go for service and again Mike Huddleston is great to work with! More
As always it was a pleasure to work with Brandy, she is the best. Everyone that I have had contact with was very friendly and helpful. It is worth the drive. the best. Everyone that I have had contact with was very friendly and helpful. It is worth the drive. More
Thank you, for my car, with low sales pressure. I do wish Lexus were not discontinuing the GS model. Got a fair deal with my es. wish Lexus were not discontinuing the GS model. Got a fair deal with my es. More
Excellent customer service. I would highly recommend this dealership to my friends and family members who are interested in servicing their vehicle with Lexus o dealership to my friends and family members who are interested in servicing their vehicle with Lexus o More
I already left a review so please see previous. I cannot really rate the people below because it’s about the situation in general. I paid way too much not to have my issue completely resolved. I paid almost really rate the people below because it’s about the situation in general. I paid way too much not to have my issue completely resolved. I paid almost 2k and you want me to pay another almost thousand dollars just to SEE why? More