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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,845 Reviews

1,845 Reviews of Lexus of Sacramento - Service Center

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September 25, 2020

Eric was just great , very professional and Eric was just great , very professional and kind....Romero took time to help me, too.... I always appreciate help even tho I had no appointment - so More

by MMBASHOR
Recommend Dealer
Yes
Employees Worked With
Romero, Eric Foltz
Sep 26, 2020 -

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento, it's great to hear that Eric and the team provided such excellent service. We appreciate your business and hope to see you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 24, 2020

Always the best service and really helpful people. Love my RX and want to keep it going for a long time, especially since I commute daily for work. Nick and crew help me make that happen. Thanks for the gr More

by SHIELDS1636
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Lexus of Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 24, 2020

Bringing my IS350 to Lexus for its service has always been a wonderful experience from start to finish. I highly recommend Lexus of Sacramento for all your service needs. More

by DANAWALKER1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Sep 24, 2020 -

Lexus of Sacramento responded

Thank you for the 5-star review! It is always a pleasure to service your Lexus IS 350 here at Lexus of Sacramento, and we look forward to your next visit!

September 24, 2020

There's no other dealer in Sacramento I'd rather work with. Been coming since 2009, and still happy being serviced there! Thank you Nick Cruz! More

by FRBYRD00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Lexus of Sacramento responded

Thank you for the review! It is always a pleasure to work with you here at Lexus of Sacramento, and we will certainly let Nick know that you appreciate his help. We look forward to your next visit!

September 24, 2020

I actually enjoy bring my car into Lexus of Sacramento. From my first contact with my service representative to the time I drive the car home, everyone is professional and courteous. I have never been di More

by JRPUEBLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hansen
Sep 24, 2020 -

Lexus of Sacramento responded

This review made our day! We could not ask for better feedback, and we are so happy to hear that Kathy and the team earned your five-stars. We appreciate your business and hope to see you back at Lexus of Sacramento!

September 24, 2020

I appreciated that despite arriving early for my appointment, I received immediate assistance and was quickly informed of the issue with my car. Thank you for the courteous and complimentary service More

by CADOXIEGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Sep 24, 2020 -

Lexus of Sacramento responded

Thank you for the five-star review! We appreciate your business and are happy to hear that you had such an efficient service experience. Drive safe and we hope to see you back at Lexus of Sacramento next time!

September 24, 2020

I appreciate the professionalism, courtesy, and quality care by all Lexus of Sacramento staff. No matter who you speak to everyone is friendly and helpful. Most notably, I feel good about leaving my Lexu More

by SALLYZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Lexus of Sacramento responded

Sally, Thank you for your business and this review. We're happy to hear Christina and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 23, 2020

Christina in Service is the best. Her customer service is outstanding. She explains everything in general terms, so I can understand and make a decision. Thank you! More

by Shelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Lexus of Sacramento responded

It's great to hear, Shelley, that Christina was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 23, 2020

Every time we bring our vehicles in we always treated with well... even with the mechanics we know come and greet us every time they see us... Best Service... Thank you More

by RICK.KEOMANIVONG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pi is the best..., Mike Huttleston, Mike Huttleston, Ryan Hansen
Sep 23, 2020 -

Lexus of Sacramento responded

Rick, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 23, 2020

Always a pleasure to work with Mike Huttlleston and his crew. Great service in great time. This is my 5th Lexus, excellent car with low maintenance. More

by JEANINE5115
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Sep 23, 2020 -

Lexus of Sacramento responded

Thank you for reviewing us and for giving a shout out to Mike. We're glad to hear that our Lexus of Sacramento service department continues to impress you during your visits. It is a pleasure to have your business and we look forward to taking care of you next time!

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