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Lexus of Sacramento - Service Center
Sacramento, CA
1,845 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,845 Reviews of Lexus of Sacramento - Service Center
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October 01, 2020
This review’s for the person that’s well deserved as went “above & beyond, as well as apathaized the ordeal to resolve my “frustrated experience”! “above & beyond, as well as apathaized the ordeal to resolve my “frustrated experience”! More
by RICHARDS.WXYZ
Verified CustomerEmployees Worked With
October 01, 2020
Eric Pantoja excellent Service AdvisorI trust this Eric Pantoja excellent Service Advisor I trust this company. Hopefully buy a car some day. Everyone was nice to me. Very clean place and neat place Eric Pantoja excellent Service Advisor I trust this company. Hopefully buy a car some day. Everyone was nice to me. Very clean place and neat place More
by Edith Sanchez
Employees Worked With
Eric Pantoja Service Advisor
October 01, 2020
Christina did a wonderful job reconnecting my iPhone to the car. Everything else went just fine. Unlike the other three visits this summer I had when they replace the fuel pump and gauge 3 times after the the car. Everything else went just fine. Unlike the other three visits this summer I had when they replace the fuel pump and gauge 3 times after the recall. More
by PKISHIDA
September 30, 2020
Process for getting my car in and out for work the dealership was covering was nice and easy. One item wasn't ready so I'll have to go back again, and Brandy kept me well informed. Nice team. dealership was covering was nice and easy. One item wasn't ready so I'll have to go back again, and Brandy kept me well informed. Nice team. More
by KW
Employees Worked With
Brandy Joseph
September 30, 2020
Dropping car off went quickly. Service rep was friendly. Car done in timely manner. Pick up done smoothly. Overall I was very satisfied but thought.price for what was done excessive Car done in timely manner. Pick up done smoothly. Overall I was very satisfied but thought.price for what was done excessive More
by ALJURIS
Employees Worked With
September 30, 2020
Excellent service and care! Eric was very courteous and friendly! Keep me informed of process and answered all my questions to my satisfaction! Great job! friendly! Keep me informed of process and answered all my questions to my satisfaction! Great job! More
by KENALLEN26
Employees Worked With
Eric Pantoja
September 30, 2020
I received fantastic service! Eric Pantonja has been great to work with. There is always wonderful communication and he gives me a heads up when timelines change. great to work with. There is always wonderful communication and he gives me a heads up when timelines change. More
by HALEYLPETERSON
Employees Worked With
Eric Pantonja
September 29, 2020
Nick Cruz has been or service associate for >6 years. We recently purchased a new RX (2020) two weeks ago. However, the dealership needed to install roof rails and illuminated door sills as part of the pur recently purchased a new RX (2020) two weeks ago. However, the dealership needed to install roof rails and illuminated door sills as part of the purchase. We also wanted the car perma-plated along with some other new-car feature modifications. He surprised us by getting the services completed well ahead of schedule. Nick’s been awesome and still remains the epitome of service professionals!!! More
by Wayne Martin
Employees Worked With
September 29, 2020
Excellent customer support. I took advantage of Lexus deal arranged Lyft to do errands while my car was being serviced - what a great thing to do for customers! deal arranged Lyft to do errands while my car was being serviced - what a great thing to do for customers! More
by Jo
Employees Worked With
Brandy Joseph
