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Lexus of Sacramento - Service Center
Sacramento, CA
1,845 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,845 Reviews of Lexus of Sacramento - Service Center
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October 02, 2020
I was very happy with Christina and the service provided. I was very displeased with the way the waiting room is set up. While I waited for a loaner car, the area got more and more crowded. I stood up for I was very displeased with the way the waiting room is set up. While I waited for a loaner car, the area got more and more crowded. I stood up for a short while until I was called, but I wouldn’t have felt comfortable having to waiting in the waiting area. There is definitely not 6 feet between seats; the area should be reconfigured to avoid people being too close and face covering should be enforced. More
by KBLexusowner
Verified CustomerEmployees Worked With
October 02, 2020
Lexus of Sacramento has always done a excellent job! Especially Ryan Hansen goes above, and beyond to help!! I always go back to get my service done there since I bought my Lexus there! Especially Ryan Hansen goes above, and beyond to help!! I always go back to get my service done there since I bought my Lexus there! More
by SARWARBATH
Employees Worked With
Ryan Hansen
October 02, 2020
Ryan was awesome he did a great job to help me out and Ryan was awesome he did a great job to help me out and kept me informed with the process it was done in a timely manner Ryan was awesome he did a great job to help me out and kept me informed with the process it was done in a timely manner More
by R.HIGHSMITH
Employees Worked With
Ryan Hansen
October 02, 2020
The staff are always very polite, professional and accommodating. Everyone is happy to assist if you have a question or need assistance. I would recommend Lexus of Sacramento. accommodating. Everyone is happy to assist if you have a question or need assistance. I would recommend Lexus of Sacramento. More
by VERN
Employees Worked With
Mike Huttleston
October 02, 2020
The only reason I come to this location because of Brandy Joseph. She’s always helpful and very professional. Service department damaged my car paint. Need to be more careful with customers cars. I have bee Joseph. She’s always helpful and very professional. Service department damaged my car paint. Need to be more careful with customers cars. I have been a customer for 12 years with my IS and LS and for the last two events haven’t been pleased. Please be more careful because it’s very disappointing to see your own car being damaged by your own dealership. More
by CHANN8
Employees Worked With
Brandy Joseph
October 02, 2020
Almost always a pleasant experience. The exception is when you hear your car is Ill or will be in the very near future. Otherwise, it’s is always pleasant. when you hear your car is Ill or will be in the very near future. Otherwise, it’s is always pleasant. More
by NANCY.REYNOLDS911
Employees Worked With
Other Employees :
Mike Huttleston, Mike Huttleston, Eric Foltz
October 01, 2020
I have always been treated very well when I've had service requirements for my 2005 Lexus. Yes, its old, but it rides like a dream thanks to Nick Cruz and his help with my service needs. service requirements for my 2005 Lexus. Yes, its old, but it rides like a dream thanks to Nick Cruz and his help with my service needs. More
by MARYSMUM
Employees Worked With
October 01, 2020
Thanks Christina Carson for your continued assistance with my 2007 Lexus IS. Appreciate having you for all these years; nice to have consistency and understanding of me and my vehicle. with my 2007 Lexus IS. Appreciate having you for all these years; nice to have consistency and understanding of me and my vehicle. More
by MISSYMASUDA
Employees Worked With
October 01, 2020
First time coming here and did not know what to expect. We received excellent service from Eric and he was able to help up with our vehicle service. We received excellent service from Eric and he was able to help up with our vehicle service. More
by MARC.LEON3
Employees Worked With
Eric Pantoja
October 01, 2020
Lexus of Sacramento always gives excellent friendly service! Brandy’s been my service person for a number of years. She is the best and really knows the car’s inside and out. Thank you. service! Brandy’s been my service person for a number of years. She is the best and really knows the car’s inside and out. Thank you. More
by GRENPEP
Employees Worked With
Brandy Joseph
