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Lexus of Sacramento - Service Center
Sacramento, CA
1,799 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,799 Reviews of Lexus of Sacramento - Service Center
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September 24, 2020
I appreciate the professionalism, courtesy, and quality care by all Lexus of Sacramento staff. No matter who you speak to everyone is friendly and helpful. Most notably, I feel good about leaving my Lexu care by all Lexus of Sacramento staff. No matter who you speak to everyone is friendly and helpful. Most notably, I feel good about leaving my Lexus here and knowing it's in good hands. More
by SALLYZ
Verified CustomerEmployees Worked With
September 23, 2020
Christina in Service is the best. Her customer service is outstanding. She explains everything in general terms, so I can understand and make a decision. Thank you! is outstanding. She explains everything in general terms, so I can understand and make a decision. Thank you! More
by Shelley
Employees Worked With
September 23, 2020
Every time we bring our vehicles in we always treated with well... even with the mechanics we know come and greet us every time they see us... Best Service... Thank you with well... even with the mechanics we know come and greet us every time they see us... Best Service... Thank you More
by RICK.KEOMANIVONG
Employees Worked With
Other Employees :
Pi is the best..., Mike Huttleston, Mike Huttleston, Ryan Hansen
September 23, 2020
Always a pleasure to work with Mike Huttlleston and his crew. Great service in great time. This is my 5th Lexus, excellent car with low maintenance. crew. Great service in great time. This is my 5th Lexus, excellent car with low maintenance. More
by JEANINE5115
Employees Worked With
Mike Huttleston
September 23, 2020
Best experience I have had with a service team. On time, efficient, able to accommodate my last minute needs for a loaner, always professional and helpful. Great job. efficient, able to accommodate my last minute needs for a loaner, always professional and helpful. Great job. More
by RICHARD.RIEMER
Employees Worked With
Eric Pantoja
September 23, 2020
First, I have to say that Eric Pantoja's attention to detail and help curious and great! Follow up of work to be done, and scheduling of a LYFT to take me home and pick me up, was great! We need ore fol detail and help curious and great! Follow up of work to be done, and scheduling of a LYFT to take me home and pick me up, was great! We need ore folks that provide such good customer service. The work done on my RX was well done, door is locking and I am very happy with the other service performed. That said, I found black grease on my car seat and on my floormat, which upset me. I was able to remove the grease from the leather when I got home and cleaned the floormat as best I could with soap and water. I am writing this, because I believe your mechanics need to take better care of how they enter a vehicle and clean up when they are done. My floor mats have in the past had stains on them on them, but not as obvious as this time. More
by MIHITASGRNDMA
Employees Worked With
Eric Pantoja, service
September 22, 2020
I moved from Southern California and always went to Longo Lexus of El Monte. I really love the service and price I received from them and contemplated driving down to them on the weekend for service. Howev Lexus of El Monte. I really love the service and price I received from them and contemplated driving down to them on the weekend for service. However, after trying Sacramento Lexus, I am pretty much pleased. I know San Francisco has a Longo Lexus and I may check them out to compare. Do know, I am pretty satisfied with SAC Lexus though. More
by STEVENSALCIDO
Employees Worked With
Eric Pantoja
September 22, 2020
Services is great but don’t leave your personal belongings in “your own” car because a tech or other employee will steal it from you! belongings in “your own” car because a tech or other employee will steal it from you! More
by Tina/Tom
Employees Worked With
Other Employees :
Eric , Joe Burton, Eric Foltz
September 22, 2020
I enjoy bringing my older 2007 Lexus in for service. Staff are always friendly and helpful. They let me know what my car needs but are never pushy.. Coffee is good too! Staff are always friendly and helpful. They let me know what my car needs but are never pushy.. Coffee is good too! More
by QUAILRUN2012
Employees Worked With
Brandy Joseph
