Lexus of Sacramento - Service Center
Sacramento, CA
1,799 Reviews of Lexus of Sacramento - Service Center
Excellent service and care! Eric was very courteous and friendly! Keep me informed of process and answered all my questions to my satisfaction! Great job! friendly! Keep me informed of process and answered all my questions to my satisfaction! Great job! More
I received fantastic service! Eric Pantonja has been great to work with. There is always wonderful communication and he gives me a heads up when timelines change. great to work with. There is always wonderful communication and he gives me a heads up when timelines change. More
Nick Cruz has been or service associate for >6 years. We recently purchased a new RX (2020) two weeks ago. However, the dealership needed to install roof rails and illuminated door sills as part of the pur recently purchased a new RX (2020) two weeks ago. However, the dealership needed to install roof rails and illuminated door sills as part of the purchase. We also wanted the car perma-plated along with some other new-car feature modifications. He surprised us by getting the services completed well ahead of schedule. Nick’s been awesome and still remains the epitome of service professionals!!! More
Excellent customer support. I took advantage of Lexus deal arranged Lyft to do errands while my car was being serviced - what a great thing to do for customers! deal arranged Lyft to do errands while my car was being serviced - what a great thing to do for customers! More
Excellent customer service. Took care of me when I brought in my IS 350 in for maintenance. Once my car was done it looked like how I first saw it and purchased it. Best dealership hands down! brought in my IS 350 in for maintenance. Once my car was done it looked like how I first saw it and purchased it. Best dealership hands down! More
I worked with Vee. All brakes replaced. I signed for $640 but then told $850. ????? Got loaner car. Five hours until car finished. Vee was nice. When I asked about increase in price he said comput $640 but then told $850. ????? Got loaner car. Five hours until car finished. Vee was nice. When I asked about increase in price he said computer was wrong with info. ???? Crossed off old price wrote new price on my sheet. ?????? More
I continue to bring my car to you for service because of the professional care I receive from Nick, my service writer. He always puts my mind at ease and makes sure my car continues to run smoothly! He has the professional care I receive from Nick, my service writer. He always puts my mind at ease and makes sure my car continues to run smoothly! He has been helping me for five years, and when I buy another Lexus from you, it will be because of Nick! I thought you should know. He always gives me five star service!! More
I love this dealership. Been going here for 18 years. All the service people from day 1 has been professional and friendly. I just wish my next car could be electric from this company. the service people from day 1 has been professional and friendly. I just wish my next car could be electric from this company. More
My first service experience was pain free. It was smooth Eric was nice and sweet. There was no delay in Saturday due to the loaner car. Can absolutely say it was a seamless transition. I love the professi Eric was nice and sweet. There was no delay in Saturday due to the loaner car. Can absolutely say it was a seamless transition. I love the professionalism! More
Great services and cuality attitude every pearson took time for al the help i needed will recovered friend and family the Sacramento Lexus dealer for services time for al the help i needed will recovered friend and family the Sacramento Lexus dealer for services More