Lexus of Sacramento - Service Center

It has always been a pleasure to have both my Lexus vehicles (2014 and 2019) serviced by Lexus of Sacramento. Quality service can be counted upon with their attention to detail and superb customer com vehicles (2014 and 2019) serviced by Lexus of Sacramento. Quality service can be counted upon with their attention to detail and superb customer communication including the ease of arranging for a temporary loaner car when it has been necessary. I felt particularly well taken care of during my recent visit which occurred during our pandemic health care concern. More

The service at the Sacramento Lexus was very professional. Tracy had a new employee shadowing her. He did a good job of listening to my concerns a d questions. Loaner car was dirty especially professional. Tracy had a new employee shadowing her. He did a good job of listening to my concerns a d questions. Loaner car was dirty especially on the inside. More

The ongoing efficiency and good care that Brandy Joseph offers assures a customer’s confidence that all service is done just right, which also assures a regular return. offers assures a customer’s confidence that all service is done just right, which also assures a regular return. More

I purchased a Lexus after having many Toyotas. I have not been disappointed with either the car nor the service. Even during the covid the dealership has preformed on a very professional level. not been disappointed with either the car nor the service. Even during the covid the dealership has preformed on a very professional level. More

I love your dealership you go the extra mile, by providing a car and washing my car after service. Your service writer's always friendly. providing a car and washing my car after service. Your service writer's always friendly. More

I rated Tracy a bit low because. when i sat with here and told her of the couple of concerns i had with my new lexus she did not hear what i said. when i reviewed the work order it stated my concens muc and told her of the couple of concerns i had with my new lexus she did not hear what i said. when i reviewed the work order it stated my concens much different than i said. i went back and pointed my concerns to her. More

Always a great experience. Christina Carson is usually my advisor. Never upselling me on things I dont need, very upfront and honest with me everytime. advisor. Never upselling me on things I dont need, very upfront and honest with me everytime. More

The service at the Sacramento Lexus continues to be a great experience...Tracey is my go to person and has always been professional, efficient, timely and caring. great experience...Tracey is my go to person and has always been professional, efficient, timely and caring. More

All very pleasant. Set up my phone for me. Only problem, it doesn't work. Next time I'm in I'll have them undo. Waiting for a part. Should have been in by now. Haven't heard from anyone. Please check on it doesn't work. Next time I'm in I'll have them undo. Waiting for a part. Should have been in by now. Haven't heard from anyone. Please check on it, before the trunk bashes in my husband's head More

I have always been very happy with the dealership. Started with a 2004 Lexus 350 and now have had a 2015 for 5 years! It's still like new! And only 33,000 miles on it! Started with a 2004 Lexus 350 and now have had a 2015 for 5 years! It's still like new! And only 33,000 miles on it! More