Lexus of Sacramento - Service Center

Ryan is a great service advisor. Straight forward, to the point and good follow up. He communicates well and helps in anyway he can. Thanks! the point and good follow up. He communicates well and helps in anyway he can. Thanks! More

Everything was great. Everything completed very quickly. No problems Very little wait time. Use of a loaner car was very helpful. Very please with everything No problems Very little wait time. Use of a loaner car was very helpful. Very please with everything More

Staff is always knowledgeable and professional. The service has never been less than the wonderful! I appreciate the level of care that I receive during each visit. service has never been less than the wonderful! I appreciate the level of care that I receive during each visit. More

I continue to be impressed by the commitment to customer service that I experience when I I bring in my car! Starting with Tracey my service representative, the service department in general, and ending wit service that I experience when I I bring in my car! Starting with Tracey my service representative, the service department in general, and ending with the staff at "check out", a very good experience indeed! More

Pleased with overall experience. Greeted upon arrival with no wait time. Car was serviced in time stated. Waiting area comfortable and clean. Would recommend service dept, with no wait time. Car was serviced in time stated. Waiting area comfortable and clean. Would recommend service dept, More

The service writer is knowledgeable, understanding, and accommodates reasonable requests by the customer. The practice of a loaner vehicle without charge while your vehicle is being serviced is a unique a accommodates reasonable requests by the customer. The practice of a loaner vehicle without charge while your vehicle is being serviced is a unique additional benefit. To my knowledge Lexus is the only car company which consistently provides this feature. The service philosophy of Lexus is one of the major reasons the Lexus was purchased. More

Good people great help no drama Nick was very helpful. Joe is super knowledgeable has been very helpful in the past. Well maintained facilities, I have been a customer for about 8 years. Joe is super knowledgeable has been very helpful in the past. Well maintained facilities, I have been a customer for about 8 years. More

The service department is great, I have been working with Christina since I bought my Lexus, she keeps everything up to date. I appreciate her personized service. Christina since I bought my Lexus, she keeps everything up to date. I appreciate her personized service. More

Great service and staff. No issues, everything was easy. I always enjoy this dealership, and recommend it to all my friends interested in purchasing a new vehicle. I always enjoy this dealership, and recommend it to all my friends interested in purchasing a new vehicle. More

Lexus of Sacramento is the Best in the Industry. I'm always treated like family. When I need anything for my vehicle, Lexus of Sacramento takes care of me and my vehicle. They are a cut above the rest always treated like family. When I need anything for my vehicle, Lexus of Sacramento takes care of me and my vehicle. They are a cut above the rest of the competition. Nick Cruz is my service advisor, he's family to me, he always makes sure that things are done to perfection. Diamond Status in my book More