Lexus of Sacramento - Service Center
Sacramento, CA
1,845 Reviews of Lexus of Sacramento - Service Center
I really like to work with Lexus services groups, very professional and friendly. It took about 2 hours to finished the maintenance process, not to long. professional and friendly. It took about 2 hours to finished the maintenance process, not to long. More
Outstanding service provided, from customer service, the service manager, cashier, the rep who provided the loaner vehicle, the rep who released my vehicle all were very helpful. My car was repaired in a t service manager, cashier, the rep who provided the loaner vehicle, the rep who released my vehicle all were very helpful. My car was repaired in a timely manner to my complete satisfaction, thanks to the service manager and the technician that did the repair . All parts that were associated with the defect and failed parts were replaced. All those involved are worthy of recognition for a job well done. More
The bay is messy and it is a turn off considering that Lexus IS a luxury brand. the door to a service area was propped open with a car battery. There were spider webs where the ceiling and wall meet. Ther Lexus IS a luxury brand. the door to a service area was propped open with a car battery. There were spider webs where the ceiling and wall meet. There was paper and plastic bag garbage on the floor. More
Lexus of Sacramento was awesome! We love our car! It had a problem with the starter when we bought it and they thought it was the security system they put on the cars but even after we left with it and came a problem with the starter when we bought it and they thought it was the security system they put on the cars but even after we left with it and came back they still fixed the problem and had the best customer service. Would definitely recommend buying from them! More
Thank you for replacing my battery without an appointment and got it done timely! I wasn't sure if it was the battery or more than the battery as many lights lit up on the panel and wasn't sure i appointment and got it done timely! I wasn't sure if it was the battery or more than the battery as many lights lit up on the panel and wasn't sure if it was drivable. You took me in right away, was very courteous and the work was done quickly. Thank you for the car wash! More
My service experience with Nick as my advisor is always top notch, his attention to detail since the purchase of my vehicle has been exceptional. top notch, his attention to detail since the purchase of my vehicle has been exceptional. More
As always Christina’s professionalism and knowledge was superb. Her attention to detail, thoroughness and ability to effectively communicate is greatly appreciated. Very satisfied with my experience. superb. Her attention to detail, thoroughness and ability to effectively communicate is greatly appreciated. Very satisfied with my experience. More
Thank you for your courteous and professional manner and overseeing the care of our vehicle. Very much appreciated and forever grateful. There is no comparison with the wonderful treatment we received to f overseeing the care of our vehicle. Very much appreciated and forever grateful. There is no comparison with the wonderful treatment we received to fix a problem created by another dealership. We will be a repeat customer. More