Lexus of Sacramento - Service Center

Always a great experience. Christina Carson is usually my advisor. Never upselling me on things I dont need, very upfront and honest with me everytime. advisor. Never upselling me on things I dont need, very upfront and honest with me everytime. More

The service at the Sacramento Lexus continues to be a great experience...Tracey is my go to person and has always been professional, efficient, timely and caring. great experience...Tracey is my go to person and has always been professional, efficient, timely and caring. More

All very pleasant. Set up my phone for me. Only problem, it doesn't work. Next time I'm in I'll have them undo. Waiting for a part. Should have been in by now. Haven't heard from anyone. Please check on it doesn't work. Next time I'm in I'll have them undo. Waiting for a part. Should have been in by now. Haven't heard from anyone. Please check on it, before the trunk bashes in my husband's head More

I have always been very happy with the dealership. Started with a 2004 Lexus 350 and now have had a 2015 for 5 years! It's still like new! And only 33,000 miles on it! Started with a 2004 Lexus 350 and now have had a 2015 for 5 years! It's still like new! And only 33,000 miles on it! More

Bought my tires here and they’ll let me pay tire rotation and balancing after 5000. I normally go to les schwab that do free tire rotation and balancing every 5000 miles for tire life. Promised me they’ll do and balancing after 5000. I normally go to les schwab that do free tire rotation and balancing every 5000 miles for tire life. Promised me they’ll do the same More

Our Rx needed repair and service and it was done perfectly and with great care. Thank you, Brandy- you’re the BEST! We enjoyed the loaner car too! perfectly and with great care. Thank you, Brandy- you’re the BEST! We enjoyed the loaner car too! More

Everyone was friendly. My recall was taken care in a timely manner. Did miss the donuts in the waiting area, but understand because of the virus. Thank you for your great service. timely manner. Did miss the donuts in the waiting area, but understand because of the virus. Thank you for your great service. More

Scheduling the thirty thousand miles service of my car was very easy, I made the appointment on the phone and the person I spoke with was very professional in assisting me. I got the date and time that wo was very easy, I made the appointment on the phone and the person I spoke with was very professional in assisting me. I got the date and time that worked well with my schedule. More

Excellent customer service, all around! Brandy was the best as always, and loved that they offered a pick up and delivery service!!! The work was done sooner than expected, and best of all? I didn't hav best as always, and loved that they offered a pick up and delivery service!!! The work was done sooner than expected, and best of all? I didn't have to leave home! More

Everything was done to my satisfaction except the tiny touch up. I had to return to have it done. It was promptly done to my satisfaction. touch up. I had to return to have it done. It was promptly done to my satisfaction. More