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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,845 Reviews

1,845 Reviews of Lexus of Sacramento - Service Center

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November 24, 2020

Brandy is always very professional and keeps me updated on the progress of my car. I wouldn't go to anyone else, she is the best! More

by JEANSEKANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Nov 24, 2020 -

Lexus of Sacramento responded

Thank you for your review and kind words for Brandy! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 23, 2020

Christine Carson is what we expect from an Association like yours. She is Intelligent, witty, personable and most of all honest. We respect her analysis and any maintenance on our vehicle. She is an Ou More

by LJFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Lexus of Sacramento responded

Thank you for taking the time to review us! We are very proud of our team, and it means a lot to hear that Christine delivered such a professional and friendly experience. We appreciate your business and will be sure to pass on the kind words. We hope to work with you again at Lexus of Sacramento!

November 22, 2020

Christina always does a great and professional job.Your Christina always does a great and professional job. Your facility is clean and welcoming. I especially appreciate the coffee machine and free wa More

by DAND6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
Nov 23, 2020 -

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 22, 2020

Great service on my GX460. Everything was done on time and my Concerns were met and repaired in record time. The service technician and my advisor did a great job. More

by RICHARDVELEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pantoja
Nov 23, 2020 -

Lexus of Sacramento responded

Thank you so much, Richard, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Sacramento. Please don't hesitate to reach out if you need anything else. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 22, 2020

Eric Pan was very good in helping me with my Service needs on my Lexus SC430. Very thorough in explaining what needed to be doe and made sure I was happy. More

by MDOZIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pan
Nov 23, 2020 -

Lexus of Sacramento responded

Thank you for the kind words for Eric and our service department! We look forward to sharing your compliments and don't hesitate to let us know if we can be of further assistance. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 20, 2020

I had a great experience with this brunch and their team, and I highly recommend this place for my friends and family. Thank you for your good work. More

by SULIMAN.SANGIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph, Oscar Sedighi
Nov 20, 2020 -

Lexus of Sacramento responded

Thank you for taking the time to review us, Suliman! We are very proud to have earned your business and happy to hear that you are so confident in the Lexus of Sacramento team. Safe travels, and we hope to work with you again down the road!

November 19, 2020

For two+ years running, we have received excellent customer service, from the initial purchase of our 2019 LS300H to each and every follow up service appointment. When needed i was able to have access More

by KIMOKIMOKEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Foltz
Nov 19, 2020 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 19, 2020

Christina Carson is a superb service advisor. I have always had a positive experience working with her for my car’s service needs. She is the main reason that I have my car serviced at Lexus of Sacramen More

by DENNISJ58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Lexus of Sacramento responded

Hello Dennis, We are very happy to hear that Christina provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 19, 2020

Excellent! Been bringing our car to you since we bought from you. Thank you for taking care of our car for all these years! Outstanding! More

by RWOO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Nov 19, 2020 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 18, 2020

The customer service is amazing. They done a very professional job to take care my vehicle. Five stars recommended!All of my family loves Lexus! More

by WLIMIN419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph, Mike Huttleston, Joe Burton, Mike Huttleston, Eric Foltz
Nov 18, 2020 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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