Lexus of Sacramento - Service Center

Loved everything about personal service picking up my car in Davis and leaving a loaner car for me to drive. All staff were friendly and helpful and kept me updated on the time schedule and the extra servic in Davis and leaving a loaner car for me to drive. All staff were friendly and helpful and kept me updated on the time schedule and the extra service needed. More

the service was fine as usual, but the car wash was not! spots everywhere & looked like it was washed with a dirty towel. nothing to brag here! spots everywhere & looked like it was washed with a dirty towel. nothing to brag here! More

Everyone there is very friendly, knowledgeable, and efficient. They always take care of my needs and have many amenities offered to help make your service simple. efficient. They always take care of my needs and have many amenities offered to help make your service simple. More

We were able to get a same-day appointment for service. They provided a loaner vehicle so our plans for the day were not interrupted. The service was completed when promised. Overall, an excellent experien They provided a loaner vehicle so our plans for the day were not interrupted. The service was completed when promised. Overall, an excellent experience! More

Excellently managed service department. Everyone involved should be commended for arranging the appointment, the service advisor being proactive explaining the needed maintenance in the future, the involved should be commended for arranging the appointment, the service advisor being proactive explaining the needed maintenance in the future, the efficient and excellent work performed on the vehicle and lastly the returning the vehicle nwashed and cleaned. More

Service was excellent and they fixed all issues. Additionally, Tracey provided great customer service and made sure I was updated at each point of the service. Additionally, Tracey provided great customer service and made sure I was updated at each point of the service. More

I really like to work with Lexus services groups, very professional and friendly. It took about 2 hours to finished the maintenance process, not to long. professional and friendly. It took about 2 hours to finished the maintenance process, not to long. More

Lexus of Sacramento has always done the best service for me and my vehicle. I have always had a great experience and no issues taking my car there! me and my vehicle. I have always had a great experience and no issues taking my car there! More

Outstanding service provided, from customer service, the service manager, cashier, the rep who provided the loaner vehicle, the rep who released my vehicle all were very helpful. My car was repaired in a t service manager, cashier, the rep who provided the loaner vehicle, the rep who released my vehicle all were very helpful. My car was repaired in a timely manner to my complete satisfaction, thanks to the service manager and the technician that did the repair . All parts that were associated with the defect and failed parts were replaced. All those involved are worthy of recognition for a job well done. More

The bay is messy and it is a turn off considering that Lexus IS a luxury brand. the door to a service area was propped open with a car battery. There were spider webs where the ceiling and wall meet. Ther Lexus IS a luxury brand. the door to a service area was propped open with a car battery. There were spider webs where the ceiling and wall meet. There was paper and plastic bag garbage on the floor. More