Lexus of Sacramento - Service Center
Sacramento, CA
1,846 Reviews of Lexus of Sacramento - Service Center
Great service and customer service. Appointment setting was easy and the loaner car process was easy too. I am definitely returning to have my car serviced here. was easy and the loaner car process was easy too. I am definitely returning to have my car serviced here. More
Words cannot express the wonderful service I received during our recent service visit to your agency. I appreciate the staff and especially Phan Cach my customer service representative. Phan was effici during our recent service visit to your agency. I appreciate the staff and especially Phan Cach my customer service representative. Phan was efficient, professional and friendly and I so glad to have worked with her. On behalf of my husband and myself, thank you for a job well done! More
Outstanding and great to know you are in good hands. Lexus of Sacramento has an outstanding professional group servicing the Sacramento area I only wish they had an office in Elk Grove. Lexus of Sacramento has an outstanding professional group servicing the Sacramento area I only wish they had an office in Elk Grove. More
I decided to wait for my vehicle and it was comfortable and I felt safe while waiting. They had my vehicle ready in a timely manner. and I felt safe while waiting. They had my vehicle ready in a timely manner. More
Friendly smile, efficiency service, hazzle free. Definitely make me happy to refer all my family and friends about this dealership in the future. Great job well done. free. Definitely make me happy to refer all my family and friends about this dealership in the future. Great job well done. More
This visit was during the week between Christmas and New Year. It was just as it should be. Declined loaner for expected time estimated, enjoyed cup of coffee (no donut, COVID-19). In about an hour, take Year. It was just as it should be. Declined loaner for expected time estimated, enjoyed cup of coffee (no donut, COVID-19). In about an hour, taken to car that had been washed, tires checked, minor repair done and all free under warranty. More
Eric, the service manager, was able to work through a challenge and honor service "coupons" offered by another Lexus dealer. Eric, the service advisor, ensured my service was completed on time and correc challenge and honor service "coupons" offered by another Lexus dealer. Eric, the service advisor, ensured my service was completed on time and correctly. More
Always helpful, professional, proficient, and willing to accommodate requests within reason. Best dealership I’ve ever worked with. I love that they always offer me a courtesy vehicle whenever I need to hav accommodate requests within reason. Best dealership I’ve ever worked with. I love that they always offer me a courtesy vehicle whenever I need to have lengthy servicing done. More
Always great service. I never need to take the car back due to service error or omission. Almost never have problems between routine servicing. Very satisfied. due to service error or omission. Almost never have problems between routine servicing. Very satisfied. More