Lexus of Sacramento - Service Center

Very happy with serviceCar was ready when promised. Very happy with service Car was ready when promised. Visited with a friend who also had car serviced. Car is performing well. Service personnel were Very happy with service Car was ready when promised. Visited with a friend who also had car serviced. Car is performing well. Service personnel were very nice. More

We got in and got out in 1-1/2 hours,since we were waiting I was glad to spend as little time aa possiblein the waiting room. waiting I was glad to spend as little time aa possiblein the waiting room. More

A large piece of metal flattened one of my tires on the way to work. Tracey was able to get me a new set of 4 tires and replace them on the same day. Other tire stores could not get the tires for 2 days. way to work. Tracey was able to get me a new set of 4 tires and replace them on the same day. Other tire stores could not get the tires for 2 days. Great service! More

Easily fixed the problem I reported. But then they discovered that the water pump neded replacing. I'm really glad they did because the next regular service is not due for several months and a major discovered that the water pump neded replacing. I'm really glad they did because the next regular service is not due for several months and a major problem was avioded. More

Evertime i have my car serviced everyone is always so professional. I appreciate that everyone was wearing a mask and social distancing. They were fast and I appreciate the rental professional. I appreciate that everyone was wearing a mask and social distancing. They were fast and I appreciate the rental More

Always good, professional and accommodating service. Nick Cruz was especially helpful to me with all the new 'bells and whistles' in my 2020. Earlier, on the phone, Kent Owen walked me through pairing Nick Cruz was especially helpful to me with all the new 'bells and whistles' in my 2020. Earlier, on the phone, Kent Owen walked me through pairing my garage door and community gate to the car. I am a very satisfied customer. More

Lexus of Sacramento accomplished service! I am glad that I purchased a service contract when initially purchasing my new Lexus 350 back in 2018. Thanks! I purchased a service contract when initially purchasing my new Lexus 350 back in 2018. Thanks! More

Great excellent service, superb dealership that focuses on the customers with exceptional services, fantastic products that has great investment value, highly recommended people to purchase Lexus products. on the customers with exceptional services, fantastic products that has great investment value, highly recommended people to purchase Lexus products. More

Always great service. The only thing I would recommend is provide more indoor seating in the waiting area. There were no available seats for all customers and I had to sit in the computer room which was cold provide more indoor seating in the waiting area. There were no available seats for all customers and I had to sit in the computer room which was cold. I noticed other customers were sitting in empty cubicles and were told they couldn’t sit there. With the social distancing it was very crowded and no extra area made for excess seating. More

You gave me some bad advice. Your dealership told me I had a bad tire and needed to replace it, witch would mean replacing all four. Took it to our tire shop and he said they were in good shape and did had a bad tire and needed to replace it, witch would mean replacing all four. Took it to our tire shop and he said they were in good shape and did not need to be replaced! More