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Lexus of Sacramento - Service Center
Sacramento, CA
1,848 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,848 Reviews of Lexus of Sacramento - Service Center
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August 02, 2021
Cristina stayed in touch with me while I was on the road for two weeks after the service due to the fuel pump recall. Thank you. for two weeks after the service due to the fuel pump recall. Thank you. More
by FV
Verified CustomerEmployees Worked With
August 01, 2021
Been coming here for over 15 years. My Service Advisor is Christina. Always EXCELLENT service. Can't say enough for the center.its more than a 10+ rating Christina. Always EXCELLENT service. Can't say enough for the center.its more than a 10+ rating More
by MAUREEN WRIGHT
Employees Worked With
Other Employees :
Jay in Parts - 5 stars, Brandy Joseph
July 29, 2021
We have dealt with Lexus of Sacramento Service Center for over 14 years. The facility's excellence in automotive knowledge and workmanship has earned our trust and confidence. over 14 years. The facility's excellence in automotive knowledge and workmanship has earned our trust and confidence. More
by ORAVKA
Employees Worked With
July 29, 2021
To the Lexus sales and service person‘s: i’ve had outstanding experience with your service and your automobiles. Your company has a outstanding out reach for a long time customers and senior citizen outstanding experience with your service and your automobiles. Your company has a outstanding out reach for a long time customers and senior citizens. I love and is proud of the automobile I drive, it looks awesome and the ride is smooth and very comfortable. More
by MISSIONARYBEEDIE
Employees Worked With
Other Employees :
Mike Huttleston, Mike Huttleston, Eric Foltz
July 26, 2021
Nick is always pleasant to work with. Even with all of Nick is always pleasant to work with. Even with all of the construction going on, the Service Dept were very attentive. Excellent Service The b Nick is always pleasant to work with. Even with all of the construction going on, the Service Dept were very attentive. Excellent Service The best More
by RTAL738
Employees Worked With
July 25, 2021
Brandy is a great advisor. Keeps me informed and knowledgeable about the service being worked on. I feel trusted when working with her as my advisor. knowledgeable about the service being worked on. I feel trusted when working with her as my advisor. More
by BFelix
Employees Worked With
Brandy Joseph
July 23, 2021
Lexus Of Sacramento Is A Wonderful Place To Have Your Lexus Serviced. The Staff Are All Very Friendly, Helpful, And Professional. Did A Wonderful Service On My Lexus. Thank You Lexus Of Sacramento!! Lexus Serviced. The Staff Are All Very Friendly, Helpful, And Professional. Did A Wonderful Service On My Lexus. Thank You Lexus Of Sacramento!! More
by VELDAHI4GOD
Employees Worked With
July 22, 2021
Too pricey for a 20,000 mile check ($379). Will be going to a local Lexus certified mechanic from now on.Yes, I was made aware of the price at sing in, but I had to have a recall repaired and I drove 65 mil to a local Lexus certified mechanic from now on.Yes, I was made aware of the price at sing in, but I had to have a recall repaired and I drove 65 miles from my home, so I agreed to the price. Upon picking up my car I was told that I needed 4 new tires, and the warranty would not cover them. That is ridiculous, the car had 18,800 miles on it. On the way home I stopped at the tire shop I used several times before. They said I did not need them, to come back in 6 months for another check. I am a 73 yo woman, not exactly an off-road 4 wheeler, though I live in the mountains, and drive mountain roads. I would think brakes would wear out faster then tires. More
by APALACIO1211
Employees Worked With
Brandy Joseph
July 22, 2021
Great place to service your vehicle. The staff is always very friendly. They make it easy to service your vehicle and try to make convenient. very friendly. They make it easy to service your vehicle and try to make convenient. More
by Bryon Burdette
July 22, 2021
I have be very had a negative experience when I have had my car serviced at Lexus of Sacramento. Brandy is a true professional who always keeps me informed as things progress or needs change while my car is my car serviced at Lexus of Sacramento. Brandy is a true professional who always keeps me informed as things progress or needs change while my car is in their care. More
by WINE4TARA
Employees Worked With
Brandy Joseph
