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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,827 Reviews
Call Service Center (916) 485-3987

1,827 Reviews of Lexus of Sacramento - Service Center

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April 28, 2024

always courteous and quick to reach an appointment . .always answered the phone .. calls back that day More

by spendalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
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Apr 29, 2024 -

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

April 28, 2024

My service tech is the best! Efficient, professional with great follow up. Answers all my questions, or will research and get me an answer. The waiting area is always near and ti More

by markups_invalid03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren Malone
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Apr 29, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

April 26, 2024

Much improved services this time. Nick was friendly and the service was prompt. We got the service done within the expected timeframe. Thanks. More

by RENJIEYUAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Lexus of Sacramento responded

We're glad to know that your recent visit was a positive one! It's great to see Nick and the team at Lexus of Sacramento could provide you with prompt service. Thanks for sharing your experience, we appreciate it!

April 26, 2024

Service Department and Service Technicians at the Lexus of Sacramento are exceptional. Please keep up the good work! More

by ybryappa45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
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Apr 28, 2024 -

Lexus of Sacramento responded

We appreciate your positive feedback! Our service department at Lexus of Sacramento always strives to provide exceptional service. We'll definitely keep up the good work, thanks for noticing!

April 26, 2024

Vee is the best agent! Smart and patient he helped me with all my requests and car issues! More

by Liana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vee is the best!
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Apr 29, 2024 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Liana, and it's great to hear about your excellent experience here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

April 26, 2024

Excellent customer service, Gus was polite and very helpful and my issues were addressed to my satisfaction, thank you . More

by CFUENTES718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
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Apr 28, 2024 -

Lexus of Sacramento responded

We're glad to know that Gus and our team at Lexus of Sacramento were able to provide you with excellent service! We appreciate your feedback, and we'll be here if you need anything else. Thank you!

April 26, 2024

Lexus of Sacramento is an amazing dealership. Their high quality service department has extremely knowledgeable advisors like Daren who make service appointments a breeze. I highly recommend t More

by brtbrks77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daren
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Apr 28, 2024 -

Lexus of Sacramento responded

We're so glad to know that Daren and our service department made your experience at Lexus of Sacramento a breeze! Thanks for recommending us, we appreciate it.

April 25, 2024

Your staff are excellent they are very helpful if you have questions and they very much willing to help . More

by Lourdes Cabello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Lexus of Sacramento responded

Lourdes, we're delighted to know our team at Lexus of Sacramento was able to assist you effectively. Thanks for your kind words!

April 25, 2024

Raj was excellent. He is very knowledgeable and friendly. I had a great experience for the duration of the vehicle purchase. More

by NATALIELY3
Recommend Dealer
Yes
Employees Worked With
Raj
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Apr 26, 2024 -

Lexus of Sacramento responded

We're so glad to know that Raj was able to provide you with an excellent car buying experience at Lexus of Sacramento. Thanks for your kind words and enjoy your new vehicle!

April 25, 2024

It was long time to wait, however, Basel was helpful, made my day, thank you. More

by tameraivanov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Simirrioti
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Apr 26, 2024 -

Lexus of Sacramento responded

Thank you for stopping by to share your 5-star review of Basel and Lexus of Sacramento. We appreciate your patience and hope to see you again down the road!

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