Lexus of Sacramento - Service Center

Lexus of Sacramento, CA will remain my permanent dealership for service, repairs and purchasing another Lexus now and in the future. I have dealt with loaner cars, a while back, while my Lexus SC430 dealership for service, repairs and purchasing another Lexus now and in the future. I have dealt with loaner cars, a while back, while my Lexus SC430 was in service mode. I will NEVER deal with Lexus of Roseville CA Service Department again. They failed to check out or check in the courtesy loaner vehicle given to me while my SC 430 was in service mode. Upon returning the loaner car, their service rep, once again, did NOT check the loaner vehicle returned. upon my next day return. Two hours later, I received a phone call with accusations and a $9,000 Bill. The Roseville Service Dept. blaMed me for destroying the paint on the hood and top of the loaner vehicle. More

Very nice people Good service Nice waiting area even Very nice people Good service Nice waiting area even during construction They have coffee machine and water bottles for free They are open from Very nice people Good service Nice waiting area even during construction They have coffee machine and water bottles for free They are open from 9 More

The staff at Sacramento Lexus were very and attentive upon my arrival. They courteous and greeted with a smile. They even offered me a loaner car for the time that my Lexus was being service. Thank you upon my arrival. They courteous and greeted with a smile. They even offered me a loaner car for the time that my Lexus was being service. Thank you More

I could not be more happy with the service I receive and the friendliness of the staff! I will continue to purchase my cars and have serviced here. the friendliness of the staff! I will continue to purchase my cars and have serviced here. More

I bought a car here a while ago and I was missing something and Roberto was so helpful in getting what we needed. Thank you so much Roberto! Always looking forward to the customer service here. something and Roberto was so helpful in getting what we needed. Thank you so much Roberto! Always looking forward to the customer service here. More

The 60,000 mile maintenance service went smoothly. Friendly, efficient, staff plus the courtesy car made the service experience satisfactory despite the construction and remodel. Friendly, efficient, staff plus the courtesy car made the service experience satisfactory despite the construction and remodel. More

it was great. thank you again.defective tire was it was great. thank you again. defective tire was replaced no charge. charge only for changing tire. they cleaned car in and out. wait time a litt it was great. thank you again. defective tire was replaced no charge. charge only for changing tire. they cleaned car in and out. wait time a little over an hour. More

Your service department is excellent and Eric Pantoja has always done a fabulous job in taking care of us. Everyone is always done in a timely manner always done a fabulous job in taking care of us. Everyone is always done in a timely manner More

Tracey Cach is the best advisor!! She is the main or could be the only reason that I continue bringing my car over to this dealership!! Highly recommended!! could be the only reason that I continue bringing my car over to this dealership!! Highly recommended!! More

All staff was very professional, taking care of my regular maintenance service as well as the recalls/special campaigns. I was given a loaner car overnight, which was wonderful. regular maintenance service as well as the recalls/special campaigns. I was given a loaner car overnight, which was wonderful. More