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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,825 Reviews
Call Service Center (916) 485-3987

1,825 Reviews of Lexus of Sacramento - Service Center

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December 21, 2024

Professional service performed quickly. Loaner was a nice plus. They always do a great job. More

by lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
V Moua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 20, 2024

Homer was very warm and friendly upon meeting him. He actively listened during our discussion about my car and football ! . More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 08, 2024

Service by Homer was excellent Courteous and knowledgeable. All my questions and concerns were addressed. More

by JT
Service Communication
Recommend Dealer
Yes
Employees Worked With
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Lexus of Sacramento responded

JT, we're delighted to hear that Homer provided you with excellent service at Lexus of Sacramento. Thank you for sharing your experience!

November 27, 2024

It was quicker than I expected. Car was done in just over an hour.. The person who helped me was efficient. More

by rhismom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil???
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Nov 27, 2024 -

Lexus of Sacramento responded

We're delighted to hear that your visit was quicker than expected and efficient at Lexus of Sacramento. Thank you for sharing your experience with us!

November 24, 2024

Tracy Pham great! Quick. Professional. Very happy w service. Tracy Pham great! Quick. Professional. Very happy w service. More

by MB customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Lexus of Sacramento responded

We're delighted to hear that Tracy provided quick and professional service at Lexus of Sacramento! Thank you for sharing your positive experience with us.

November 22, 2024

Homer was a great service advisor , very kind and helpful! I highly recommend this place and Homer! More

by JANNAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Lexus of Sacramento responded

Jannat, thank you for leaving Lexus of Sacramento a five-star review! We are pleased to hear that Homer was a pleasure to work with and helpful. See you next time!

November 18, 2024

I’ve been going to Lexus of Sacramento since I purchased my car about 4 years ago. Each time I go there to get my car serviced, I get the best service from Gustavo. Service with a smile! He ensures my Lexus More

by Ponce.kathryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Lexus of Sacramento responded

Thank you for your loyalty and kind words about Gustavo and the team at Lexus of Sacramento! We're delighted to hear that you've consistently received excellent service. We'll be sure to pass along your compliments!

November 16, 2024

I always get good service. I love Gus! He knows my priorities and respects my time. More

by Sathomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Lexus of Sacramento responded

We are glad to hear that Gus and our Lexus of Sacramento team have provided excellent service. Thank you for trusting us with your service needs!

November 15, 2024

Very appreciative of how Lexus of Sacramento worked with me regarding a major repair for my car, and kept me informed with the situation and available options! More

by Raider Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ McDuffie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Lexus of Sacramento responded

Raider Mike, we're glad to hear that our team at Lexus of Sacramento kept you informed and provided great service during your repair. Thank you for the positive feedback!

November 15, 2024

Excellent customer service , extremely satisfied, as promised on time, very helpful and courteous, thank you More

by nita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Basel Simirrioti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Lexus of Sacramento responded

Nita, we're delighted to hear about your excellent experience with our team at Lexus of Sacramento. Thank you for sharing your satisfaction and kind words!

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