Lexus of Sacramento - Service Center

I’ve been going to Lexus of Sacramento since I purchased my car about 4 years ago. Each time I go there to get my car serviced, I get the best service from Gustavo. Service with a smile! He ensures my Lexus my car about 4 years ago. Each time I go there to get my car serviced, I get the best service from Gustavo. Service with a smile! He ensures my Lexus service needs are met every time. This establishment is clean and the staff are friendly. Ask for Gustavo for your next service! More

I always get good service. I love Gus! He knows my priorities and respects my time. I love Gus! He knows my priorities and respects my time. More

Very appreciative of how Lexus of Sacramento worked with me regarding a major repair for my car, and kept me informed with the situation and available options! me regarding a major repair for my car, and kept me informed with the situation and available options! More

Excellent customer service , extremely satisfied, as promised on time, very helpful and courteous, thank you promised on time, very helpful and courteous, thank you More

I've been working with Christina since I bought my first Lexus 300. She has a professional demeanor and is always ready to listen to my concerns about my Lexus 350. I trust her judgment, and I appreciate Lexus 300. She has a professional demeanor and is always ready to listen to my concerns about my Lexus 350. I trust her judgment, and I appreciate her professionalism. I have always been satisfied dealing with Lexus of Sacramento. More

Brought my vehicle in for routine service on a fairly busy morning. It was a quick, professional, and easy experience. busy morning. It was a quick, professional, and easy experience. More

First, I want to give praise and a thank you to Carlos Cave for his professional help and knowledge when purchasing my certified 2020 Lexus 350 two months ago. I left the dealership feeling safe and confi Cave for his professional help and knowledge when purchasing my certified 2020 Lexus 350 two months ago. I left the dealership feeling safe and confident that I had made the right choice. Two months later I had a flat tire and because I have an old cell phone i couldn't get Lexus Roadside Assistance or AAA. But, I did get Carlos. He "went the extra mile" and had Roadside Assistance call me! My son-in-law got there first and put the spare tire on and I got home safely. I called and made an appointment to bring my car in the next day. Secondly, on my way to the dealership riding with a spare tire the pressure light comes on and starts to blink!! My home is about 35 miles from your dealership. By the time I got there, my blood pressure was high and I had said every prayer I know! This is when I meet Darron Malone because Carlos was busy and he left me in good hands. Darron is also very professional, polite, and knowledgeable. He looked at the "blown-out tire" and had all four tires checked. Darron explained the paper work and said I need two new tires. Now my blood pressure goes up again and I let him know. But Darron is patient and we were both glad to see Carlos check in with us but had to return to his customer. I did get two new tires. But before I left I had Darron check the tire pressure light and it was still lit up! This is where Darron "went the extra mile" and took the car back to get checked. Sure enough the pressure sensor had been damaged and was replaced due to the thoughtfulness, knowledgeable, and patient Darron Malone. Thank you for helping an old lady in time of need. Lexus of Sacramento is the Best! Rita Jones . More

Staff are very nice and helpful specially V listen me carefully and did my vehicle ready on time carefully and did my vehicle ready on time More

Excellent job by Gus as always. Service was done on time and car was returned washed and ready to go. Service was done on time and car was returned washed and ready to go. More

Always a great experience at Lexus of Sacramento service department. Service consultant Tracy is the best. I always make my appointments with her because she is knowledgeable, nice and professional. My bra department. Service consultant Tracy is the best. I always make my appointments with her because she is knowledgeable, nice and professional. My brake service on my RX350 was completed earlier than expected and Tracy called right away to let me know. 5 star service, thanks Tracy Phan Chan! More