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Lexus of Sacramento
Sacramento, CA
2,987 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 2,987 reviews
July 25, 2024
Lexus of Sacramento, continues to provide an excellent customer experience, which is why I don't take my car anywhere else! customer experience, which is why I don't take my car anywhere else! More
by michaelpapin3314
Employees Worked With
July 19, 2024
The service department is extra attentive to completing my service in a timely fashion because I drive from over 140 miles away. my service in a timely fashion because I drive from over 140 miles away. More
by berneykidd
Employees Worked With
July 19, 2024
Great customer service by tech and all dealer staff. Assume that finding of no problem with video screen was correct. Assume that finding of no problem with video screen was correct. More
by SALLY_LEE
Employees Worked With
June 30, 2024
We are from Los Angeles, and Travis made our trip up to Sacramento so easy. We had everything figured out and sorted beforehand. He was extremely patient and accommodating. This was during the time when th Sacramento so easy. We had everything figured out and sorted beforehand. He was extremely patient and accommodating. This was during the time when the systems went down for dealerships nationwide, so we were kinda stuck on limbo for a little bit, but we still made it happen. When we finally got there to finalized our purchase, he was extremely transparent about a scratch he hadn’t noticed on the car before. Since we had already had the check cut, they gave us credit for parts instead, which we really appreciated. Overall, it was a pleasure doing business with Travis and Lexus of Sacramento. Would highly recommend working with Travis! He’s an excellent communicator, transparent, and patient! The best experience I’ve had at a dealership by far. More
by Julia
Employees Worked With
Travis Glessner
June 25, 2024
My sales representative Travis was friendly knowledgeable. He definitely made my sales experience pleasant and joyful. My financial representative michael was also fabulous. The dealership knowledgeable. He definitely made my sales experience pleasant and joyful. My financial representative michael was also fabulous. The dealership is beautiful. So pleased with my choices. Sincerely Melissa More
by mellops49
