Lexus of Sacramento

Everyone so polite and helpful. So organized. Show real teamwork between departments. Obviously well trained employees in customer service. So organized. Show real teamwork between departments. Obviously well trained employees in customer service. More

I recently had the pleasure of purchasing a vehicle from Lexus of Sacramento, and I cannot recommend them enough. Travis, the car salesman who assisted me, was incredibly friendly, extremely knowledgeable i Lexus of Sacramento, and I cannot recommend them enough. Travis, the car salesman who assisted me, was incredibly friendly, extremely knowledgeable in his field, and very eager to help. Additionally, he was patient and respectful, which as a first-time car buyer, I truly appreciated. The dealership itself boasts a gorgeous inventory with impeccably clean cars, making the browsing and buying experience enjoyable and stress-free. If you are in the market for a new or used vehicle, I highly encourage you to visit Lexus of Sacramento and ask for Travis. I can guarantee that you will not be disappointed! More

Gustavo's service and communication skills are excellent. I took my car in for routine service and oil change, plus after the winter storms and holiday travel, it was in great need of interior and exterior d I took my car in for routine service and oil change, plus after the winter storms and holiday travel, it was in great need of interior and exterior detailing. Everyone I dealt with at Lexus was gracious, cheerful and professional; from scheduling the service, to arranging a loaner car due to expected need for 2 days to complete all of the requested work. Gus made sure to answer my questions so that I understood all the details of the services. After the requested detail service was completed, my 2017 car was returned in all of its showroom glory: brilliant ultrasonic blue exterior and the interior red leather was like new. Thank you for helping me fall in love with my car all over again. More

Kyle Reid was highly responsive to my inquiries online and through texts over several months during my search for a newer certified vehicle. It had been 29 years since I last purchased a vehicle from a d and through texts over several months during my search for a newer certified vehicle. It had been 29 years since I last purchased a vehicle from a dealership and I was not looking forward to what I thought would be high pressure sales and time-consuming process. From my initial contact with Kyle online through the purchase/signing of documents, my car buying experience was easy, low key and highly efficient. Kyle was patient with me and my naïveté and set me up with the basic apps, sent me additional information/documents, and provided me with a lesson in some of the new technology to help make my learning curve a little less painful. I'm so thankful to have had the pleasure to work with Kyle and will absolutely recommend him and Lexus of Sacramento to family and friends! More

This is my 4th lease with Lexus of Sacramento, and I keep returning because they are friendly! Kent Owens is awesome, easy to work with, and very helpful with the car's basic and advanced technical equi keep returning because they are friendly! Kent Owens is awesome, easy to work with, and very helpful with the car's basic and advanced technical equipment, and he gives me an excellent deal. More

I purchased my vehicle from them in 2015, have ALWAYS brought my vehicle in for service. During one of the service appointments, they messed up with my GPS system and broke it. They have refused to repai brought my vehicle in for service. During one of the service appointments, they messed up with my GPS system and broke it. They have refused to repair it and keep giving me excuses as to why they can't. Each service rep gives me a different story, very disappointed in their services. I have poured thousands of dollars for upkeep of my car at this dealership, yet they won't take responsibility for their failures. This month, they left my car out. the hot sun caused a crack in the windshield. Very very unhappy. Lithia motors, please take responsibility, the prior owner did. More

Took my car in for scheduled service on June 3rd, price was what I was expecting, waiting time was a little quicker than expected. When my car was ready Nick mentioned I would nead rear brakes in the very was what I was expecting, waiting time was a little quicker than expected. When my car was ready Nick mentioned I would nead rear brakes in the very near futur, after chatting about that he explained why my rear brakes were wearing quicker than the fronts. I really appreciated him sharing his knowledge and how I can better take care of my car. This is one of the reasons I always take my care to Lexus of Sacramento. More

They were super responsive online and made the deal happen better than what was quoted. I tried to go through a different local Lexus dealer and wasn’t happy with their offer, I’m so glad I reached out happen better than what was quoted. I tried to go through a different local Lexus dealer and wasn’t happy with their offer, I’m so glad I reached out to Lexus of Sacramento and Travis. More

Raj was our sales consultant. He was a great guy! He gave us great service. I would absolutely go back to this guy for another vehicle! He was a great guy! He gave us great service. I would absolutely go back to this guy for another vehicle! More

Very pleasant and accommodating Kal and Travis very helpful . Easy to talk to. I’m pleased with their helpful . Easy to talk to. I’m pleased with their More