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Lexus of Sacramento

Sacramento, CA

4.7
2,976 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 2,976 reviews

July 25, 2024

Professional and friendly staff. Comfortable waiting area, break room and bathroom are clean. Easy to schedule appointment. More

by Mamijule
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Lexus of Sacramento responded

Mamijule, we're delighted to hear you had a great experience with our team at Lexus of Sacramento. Thanks for the positive feedback!

July 25, 2024

My first time there, really impressed with their work, professionalism and courteousness, enjoyed my experience with Sacramento Lexus. More

by baker383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
V Moua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Lexus of Sacramento responded

We're delighted to hear that your first visit was a positive one! Thanks for choosing Lexus of Sacramento, and we appreciate the kind words about our team's professionalism and courteousness.

July 24, 2024

Lexus of Sacramento has a wonderful sale man. He is Raz Ionita. In addition, this is a nice place. More

by Haule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raz Ionita
Jul 24, 2024 -

Lexus of Sacramento responded

Haule, thank you for leaving Lexus of Sacramento a five-star review! We are glad that Raz and our team were a pleasure to work with.

July 19, 2024

The service department is extra attentive to completing my service in a timely fashion because I drive from over 140 miles away. More

by berneykidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Lexus of Sacramento responded

We're glad to hear our service team at Lexus of Sacramento could accommodate your needs so efficiently. Thanks for making the long drive to see us!

July 19, 2024

Great customer service by tech and all dealer staff. Assume that finding of no problem with video screen was correct. More

by SALLY_LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Lexus of Sacramento responded

Thank you for your feedback! We're glad to hear our team at Lexus of Sacramento provided great customer service and addressed your concerns. Safe driving!

Jul 19, 2024 -

SALLY_LEE responded

You are most welcome.

July 07, 2024

Asked to have my A/C checked and did not get the response that I should have had More

by VAKESSLER939
Recommend Dealer
Yes
Employees Worked With
Don't recall
June 30, 2024

We are from Los Angeles, and Travis made our trip up to Sacramento so easy. We had everything figured out and sorted beforehand. He was extremely patient and accommodating. This was during the time when th More

by Julia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Travis Glessner
Jul 01, 2024 -

Lexus of Sacramento responded

Julia, we're delighted to hear that Travis made your experience with Lexus of Sacramento so smooth and enjoyable. Thanks for the high recommendation! Safe travels back to Los Angeles!

June 25, 2024

My sales representative Travis was friendly knowledgeable. He definitely made my sales experience pleasant and joyful. My financial representative michael was also fabulous. The dealership More

by mellops49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Glessner
Jun 25, 2024 -

Lexus of Sacramento responded

Melissa, we're delighted to hear that Travis and Michael made your experience at Lexus of Sacramento pleasant and joyful. Thank you for the kind words about our team and dealership! Enjoy your new vehicle!

June 25, 2024

We had a meanigful conversation and satisfied with all the clarifications. We ended up buying the car. The overall experience is good. More

by Madhu Budamagunta
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Travis Glessner
Jun 25, 2024 -

Lexus of Sacramento responded

Madhu, we're delighted to hear that you had a positive experience and meaningful conversation with our team at Lexus of Sacramento. Enjoy your new car!

June 18, 2024

Service was great! Asked for a front end alignment because these racing tires seem to wear out more quickly than they should. Done on time and very satisfactory. More

by helendh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Lexus of Sacramento responded

Helen, we're glad to hear you had a great experience with our service team at Lexus of Sacramento! Thanks for the review and drive safely on those racing tires!

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