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Lexus of Sacramento
Sacramento, CA
2,987 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 2,987 reviews
September 30, 2024
I made an appointment for 3 pm and stood outside my car for 20 minutes waiting for someone to help me. After the service they told me that my tire had a nail and needed replacement…took it to the tire stor for 20 minutes waiting for someone to help me. After the service they told me that my tire had a nail and needed replacement…took it to the tire store where I originally bought it and they told me there was no nail in my tire. They also suggested some repairs on the car…I told them about my after market warranty and someone from the dealership texted me and told me that I have to call the warranty company myself to find out…they’ve done work on this car using that warranty 6 months ago. Sounds like they don’t want my business….im happy to take it elsewhere!!!I’ll also make sure to never go there again or recommend this dealership to anyone. More
by dparulan
September 30, 2024
Staff is very friendly, attentive, and knowledgeable. They get very busy at this dealership so if you are going in for service, it’s a good idea to secure an appointment! They get very busy at this dealership so if you are going in for service, it’s a good idea to secure an appointment! More
by BRAULIO.MENDIETA
Employees Worked With
September 28, 2024
Very pleasant place, service team is really nice and has complete the service on time and provide valuable suggestions complete the service on time and provide valuable suggestions More
by Aarkay
Employees Worked With
September 27, 2024
Great experience. No waiting to drop off the car and a beautiful new loaner car while mine was getting a new windshield. No waiting to drop off the car and a beautiful new loaner car while mine was getting a new windshield. More
by Jeffrey
September 18, 2024
I had my service done; very pleased. Great staff, friendly, tentative, organized. Definitely recommend this dealership. Great staff, friendly, tentative, organized. Definitely recommend this dealership. More
by Natalia
September 12, 2024
Easy to make appointment. Shift is friendly. Service is on time. Wait area is comfortable. Shift is friendly. Service is on time. Wait area is comfortable. More
by yong
Employees Worked With
September 11, 2024
V has been very professional and very efficient in dealing with clients. He explains to you what’s to be done to your vehicle and the maintenance staff performs those duties very well. The service p dealing with clients. He explains to you what’s to be done to your vehicle and the maintenance staff performs those duties very well. The service provided to clients are above and beyond. This is the reason why i have both of my Lexus vehicles serviced at Lexus of Sacramento. More
by golfmaui
Employees Worked With
September 02, 2024
Tony was excellent in the purchase of my 2022 Mercedes glc43. He was able to direct me to the correct delivery company and do everything in line glc43. He was able to direct me to the correct delivery company and do everything in line More
by stephenperry166
Employees Worked With
August 30, 2024
Gus provided excellent Advisor services which resulted in my being very satisfied with the problem solution. I would definitely recommend he and Lexus again. my being very satisfied with the problem solution. I would definitely recommend he and Lexus again. More
by jc
Employees Worked With
August 28, 2024
They listened, and were very willing to address my concerns in a satisfactory manner. Done concerns in a satisfactory manner. Done More
by Josh2568
