Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Sacramento
Sacramento, CA
2,974 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,974 reviews
September 27, 2024
Great experience. No waiting to drop off the car and a beautiful new loaner car while mine was getting a new windshield. No waiting to drop off the car and a beautiful new loaner car while mine was getting a new windshield. More
by Jeffrey
September 18, 2024
I had my service done; very pleased. Great staff, friendly, tentative, organized. Definitely recommend this dealership. Great staff, friendly, tentative, organized. Definitely recommend this dealership. More
by Natalia
September 12, 2024
Easy to make appointment. Shift is friendly. Service is on time. Wait area is comfortable. Shift is friendly. Service is on time. Wait area is comfortable. More
by yong
Employees Worked With
September 11, 2024
V has been very professional and very efficient in dealing with clients. He explains to you what’s to be done to your vehicle and the maintenance staff performs those duties very well. The service p dealing with clients. He explains to you what’s to be done to your vehicle and the maintenance staff performs those duties very well. The service provided to clients are above and beyond. This is the reason why i have both of my Lexus vehicles serviced at Lexus of Sacramento. More
by golfmaui
Employees Worked With
September 02, 2024
Tony was excellent in the purchase of my 2022 Mercedes glc43. He was able to direct me to the correct delivery company and do everything in line glc43. He was able to direct me to the correct delivery company and do everything in line More
by stephenperry166
Employees Worked With
August 30, 2024
Gus provided excellent Advisor services which resulted in my being very satisfied with the problem solution. I would definitely recommend he and Lexus again. my being very satisfied with the problem solution. I would definitely recommend he and Lexus again. More
by jc
Employees Worked With
August 28, 2024
They listened, and were very willing to address my concerns in a satisfactory manner. Done concerns in a satisfactory manner. Done More
by Josh2568
August 26, 2024
I purchased a used BMW X1 from this dealer. The original price was $9,750. My research showed a price of $9,250. They were happy to meet me in the middle and we made a deal. In addition the The original price was $9,750. My research showed a price of $9,250. They were happy to meet me in the middle and we made a deal. In addition there was an issue with the front auto locks that they fixed free of charge which is a $500 repair. They went above and beyond. The car was in excellent condition as they changed the oil and washed the vehicle before I drove off. Hard to find folks that 1)Listen to you research 2)negotiate and 3) Do whats right. I highly recommend this dealer and their used car selection. More
by Charles Durazo
August 25, 2024
I am a long term customer and Lexus of Sacramento is an outstanding dealership. The Service Department is an excellent And is the Best of the Best Team. My Service Advisor Christina Carson is Truly a outstanding dealership. The Service Department is an excellent And is the Best of the Best Team. My Service Advisor Christina Carson is Truly a consummate professional And very courteous always. I have worked with the lady for over fifteen years. She is honest and trustworthy. On this service visit on my Lexus Rx 350 I purchased four Michelin Premier LTX Tires and I was delighted with the prompt and efficient Service. I also got the four-wheel Alignment. I strongly recommend this dealership and Ms Christina Carson as the best Service Advisor. More
by ahreddi
Employees Worked With
August 23, 2024
They are helpful when trying to diagnose an issue with your car. They are quick to give you a loner car. your car. They are quick to give you a loner car. More
by Porter
