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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,002 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,002 reviews

February 25, 2024

Gus delivered a personalized experience and I felt supported and there was clear next steps the whole way More

by Cody B
Recommend Dealer
Yes
Employees Worked With
Gus
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Feb 25, 2024 -

Lexus of Sacramento responded

Cody, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gus met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

February 25, 2024

Time management Professionalism Courtesy very considerate with customer time and concerns.honest and Listen to the customer concerns as well work properly on those concerns Best communication, updated one b More

by roulazeki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
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Feb 26, 2024 -

Lexus of Sacramento responded

It's great to hear that Christina and our team were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

February 24, 2024

Nick is great! Thank you. Nick is great. He is knowledgeable and very helpful. Thank you More

by CPRWITHELIZABETH
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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Feb 25, 2024 -

Lexus of Sacramento responded

Elizabeth, Thank you! Nick and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

February 24, 2024

Fine Fine, Fine, Fine Fine, fine,fine Fine Fine Fine Fine, finer, finest Fine, finer, finest More

by Sginns
Recommend Dealer
Yes
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Feb 26, 2024 -

Lexus of Sacramento responded

Thank you for this 5-star review of Lexus of Sacramento! We hope you have a lovely day!

February 24, 2024

Everything went smoothly Tracy was kind, on time and thorough. I believe she went above and beyond to ensure that everything was taken care of. More

by NAOMIFLETCHER39
Recommend Dealer
Yes
Employees Worked With
Tracy Cach
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Feb 25, 2024 -

Lexus of Sacramento responded

Naomi, Thank you so much for your excellent review! We are so glad that Tracy had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

February 24, 2024

Efficient easy quick Good employees. Raj was very helpful courteous and knowledgeable. Very good time More

by MAY23
Recommend Dealer
Yes
Employees Worked With
Raj
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Feb 25, 2024 -

Lexus of Sacramento responded

May, Wow! Thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime! Best Regards, Christian Simon General Manager

February 24, 2024

I already completed this. It was good. Faster than usual. Clean. Great service from the sales folk. More

by NKANNADY
Recommend Dealer
Yes
Employees Worked With
Kyle
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Feb 25, 2024 -

Lexus of Sacramento responded

Thanks for sharing about your experience with Lexus of Sacramento. Kyle and our team appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

February 23, 2024

Came in to get my second key fob as a new car buyer from last October. Service gave me the fob just fine but did not give me the physical manuel key with it. Said that the dealership should have given it to More

by Bmfeb
Recommend Dealer
No
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Feb 27, 2024 -

Lexus of Sacramento responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Christian Simon General Manager

February 23, 2024

Great The representative was amazing. Great customer service and professional. The facility is nice and clean. More

by Medstudent1966
Recommend Dealer
Yes
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Feb 24, 2024 -

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

February 23, 2024

I have been going to Lexus OF Sacramento for years, always excellent experience. Purchased my vehicles there as well. More

by lesterah
Recommend Dealer
Yes
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Feb 24, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

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