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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,002 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,002 reviews

March 02, 2024

Very helpful and easygoing process and it was my first car purchase! I loved the car and never felt pressured to do anything, they were super understanding and patient. Great experience! More

by DAYANA514GARC
Recommend Dealer
Yes
Employees Worked With
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Cave
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Mar 02, 2024 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

March 02, 2024

Very friendly, professional, attentive and met all my needs. I do miss the donuts???? I've never been disappointed in all the years I've been using them!! More

by ZIMMERMAN.ART
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
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Mar 02, 2024 -

Lexus of Sacramento responded

Thank you, Art! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

March 02, 2024

Excellent Great service, in time. She call or text when the car was ready Explaining very well More

by REPLYVITA07
Recommend Dealer
Yes
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Mar 02, 2024 -

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

March 02, 2024

Always satisfy with their job Nice and friendly staff, nice and clean environment, great job More

by Wahidasamadi
Recommend Dealer
Yes
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Mar 03, 2024 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

March 02, 2024

Efficient, attentive, knowledgeable, friendly. Lexus made the experience very easy. I will be back. Happy More

by regchuck1
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
Report | Print
Mar 02, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

March 02, 2024

I like that my vehicle was under warranty and the fix was covered under the warranty. I like that I was given a loaner vehicle. My overall experience with Lexus was excellent. More

by SACTOTRAVELAGENT
Recommend Dealer
Yes
Employees Worked With
V Moua
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Mar 02, 2024 -

Lexus of Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

March 02, 2024

Service agent was very cordial and efficient. I wish this service center was in ELK GROVE. More

by LV2GRDN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren Malone Jr.
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Mar 02, 2024 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

March 02, 2024

10 yrs great service Nick has been my car consultant I've always been well taken care of. Thank you Nick and Lexus for wonderful customer service. More

by KATHYLW9
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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Mar 02, 2024 -

Lexus of Sacramento responded

Thank you, Kathy, for the kind words for Nick and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

March 02, 2024

5 Wait times have been a little long lately But on the whole good service More

by KATHYLW9
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
Report | Print
Mar 02, 2024 -

Lexus of Sacramento responded

Kathy, we appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs. Best Regards, Christian Simon General Manager

March 02, 2024

Wonderful Darrin is always a pleasure No It is always a pleasure when Darrin helps me out with my car More

by Pamela
Recommend Dealer
Yes
Employees Worked With
Darrin
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Mar 02, 2024 -

Pamela responded

Darrin was awesome

Mar 03, 2024 -

Lexus of Sacramento responded

We are very happy to have provided you with such a positive experience, Pamela! We sincerely value your business and look forward to your next visit. Best Regards, Christian Simon General Manager

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