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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,002 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,002 reviews

March 08, 2024

Very professional/ honest Easy to work with, very respectful. Seem to know their work very well More

by KUBEN123
Recommend Dealer
Yes
Employees Worked With
Angle Sanchez. Michael Zinda
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Mar 08, 2024 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

March 08, 2024

Always doing a good job. Everyone very professional. Service is outstanding and even washing my GX460. More

by Geary
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
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Mar 08, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

March 08, 2024

Professional and courteous Noted Very courteous friendly young man. Answered all my questions and concerns. It was a good visit overall More

by Bubbadingle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can't remember but he was professional and friendly
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Mar 08, 2024 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

March 08, 2024

Great customer service and a very clean and friendly waiting room. Christina was very personable and helpful!!???? More

by maryhornsby50
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
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Mar 08, 2024 -

Lexus of Sacramento responded

Mary, we're delighted to know you enjoyed our customer service and waiting area at Lexus of Sacramento. It's great that Christina was able to assist! Thanks for your review!

March 08, 2024

Easy transaction, straight forward, no games Fantastic price on the car, upfront about all costs and fees More

by SILENTONE0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
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Mar 10, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

March 08, 2024

Christina has always taken the time to make my experience with Lexus a pleasure. Also would like to thank Jay, Steve, Glenn for there help at the parts counter! More

by JFLORES916CO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
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Mar 10, 2024 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

March 08, 2024

Great experience. Attentive service. Great service. Attentive and friendly. Great experience. Attentive and friendly service. More

by PHILIPCHOU881
Recommend Dealer
Yes
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Mar 10, 2024 -

Lexus of Sacramento responded

Thanks for sharing about your experience with Lexus of Sacramento. We appreciate your business, Philip, and hope to see you again soon! Best Regards, Christian Simon General Manager

March 08, 2024

Very good I liked the serve that I received on that day very much thank you More

by Cameron.sean.huey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 10, 2024 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

March 08, 2024

I have been happy with the services for at least 10 years. Now please stop asking. If I have a problem, I will tell you. More

by MREEDFLUTE
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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March 08, 2024

I made an appointment. When I made the appointment I told them about my drivers seat issue. When I dropped the car off they didn't know about it. I explained my problem. Th More

by Markusdascher
Recommend Dealer
No
Employees Worked With
V Moua
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : V
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