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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,002 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,002 reviews

March 11, 2024

The staff from sales, financing, to service have shown nothing but professionalism.. towards their clients. More

by Retgumshoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Keon
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Mar 11, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Lexus of Sacramento are glad to have you as a customer. Best Regards, Christian Simon General Manager

March 11, 2024

Excellent staff Sales and service experience was good. We are happy customers. Thanks for the car wash. More

by Threes33
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
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Mar 12, 2024 -

Lexus of Sacramento responded

We're glad to know you had a good experience with our sales and service team at Lexus of Sacramento. Thank you for your kind words, we hope you enjoy the clean car!

March 11, 2024

The person I worked with was professional, courteous and knowledgeable Very helpful, proactive Kind, professional More

by Andreajoy.rn1
Recommend Dealer
Yes
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Mar 12, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

March 11, 2024

Excellent service and work was done on time. Will take care for service again at sac Lexus More

by TITUS.TOYAMA
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus
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March 10, 2024

Responsive to all my questions and even allowed me to leave my vehicle at dealership for a few days so that I could get the new vehicle home. Great service all around. More

by BOTHOMPSON62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Reid
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Mar 10, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

March 10, 2024

Great communication, fantastic on explaining and quick responding, also quick processing Excellent Good Fantastic Amazing good job More

by nhatdao2002
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daren
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Mar 11, 2024 -

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

March 10, 2024

easy to work with & happy to help i recommend the people there to any lexus owner More

by rafgar100
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
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Mar 10, 2024 -

rafgar100 responded

easy to work with & happy to help i recommend the people there to any lexus owner

Mar 11, 2024 -

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

March 10, 2024

Ok for the most part Ok for the most part everything went smoothly thanks to Grace and her customer service More

by EBEALLEN
Recommend Dealer
Yes
Employees Worked With
Grace
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Mar 11, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

March 09, 2024

Grace was so helpful and knowledgeable about Lexus. She made my experience super easy and fast! I highly recommend Lexus to my family members. More

by KRYSTALRILEY10
Recommend Dealer
Yes
Employees Worked With
Grace
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Mar 10, 2024 -

Lexus of Sacramento responded

Thank you, Krystal, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

March 09, 2024

Very concerned about customer satisfaction and going the extra mile to be sure that happens. More

by MARGARET.SHEDD
Recommend Dealer
Yes
Employees Worked With
Tracy (Cach, Phan A
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Mar 10, 2024 -

Lexus of Sacramento responded

Thank you, Margaret! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

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