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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,001 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,001 reviews

March 18, 2024

It was done timely and the cost was what was estimated The loner was nice More

by jamcronald
Recommend Dealer
Yes
Employees Worked With
V Moua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : With V
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March 18, 2024

V went over the different packages. And also explained the next service that will be required. More

by SABYROCKSU
Recommend Dealer
Yes
Employees Worked With
V Moua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : V Moua
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March 18, 2024

Although long, yet pleasant Overall it was a positive experience The survey is very annoying More

by ANBTRAN
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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March 17, 2024

Wonderful person to work with highly recommend - Robert helped us through all the tech set-up what a bonus! More

by cbp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2024 -

Lexus of Sacramento responded

Thanks for your feedback on your recent visit to Lexus of Sacramento. It's great to hear that Robert was able to assist you and that you had such a positive experience. Best Regards, Christian Simon General Manager

March 16, 2024

Dealership was very helpful when I arrived above And beyond assistance just too bad that they don't do loners. I would have loved to driven the tx. Denny Wong More

by dennydworld0116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
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Mar 17, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Christian Simon General Manager

March 16, 2024

V and Richard are amazing I rely on them for any advice regarding our two cars we purchased at your store More

by BEFIT1920
Recommend Dealer
Yes
Employees Worked With
V Moua Richard Williams
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Mar 17, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

March 16, 2024

Great company to work with. I would definitely purchase my next vehicle from Lexus of Sacramento More

by DALTONJC
Recommend Dealer
Yes
Employees Worked With
Kiel Reid
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Mar 17, 2024 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

March 15, 2024

Service was efficient and timely. The staff were friendly and attentive. The loaner car was a nice touch. Payment and delivery of my car after the service was completed went smoothly. More

by markn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Reynoso
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Mar 17, 2024 -

Lexus of Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

March 15, 2024

Raz was an excellent sales person and is the reason we bought this car. I've explained in much detail in a survey link Lexus sent me via email. Pls refer to that. More

by ENLWHEELER
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Keon
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March 15, 2024

Great! They took good care of my Mom when she bought her car 20 years ago and they treated me really good too! So happy to have a good car buying experience More

by THECONNELLYFAMILY6
Recommend Dealer
Yes
Employees Worked With
Peter Agerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Agerton
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