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Lexus of Sacramento
Sacramento, CA
2,974 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 2,974 reviews
October 13, 2024
Extremely happy with the service provided by Daren. Wish the Lexus of Sacramento dealer improves the time of service to be faster. Wish the Lexus of Sacramento dealer improves the time of service to be faster. More
by TL
Employees Worked With
October 13, 2024
Excellent service provided by advisor Daren at Lexus of Sacramento. Wish that the dealer would improve the service time to be faster. Sacramento. Wish that the dealer would improve the service time to be faster. More
by TL
Employees Worked With
October 11, 2024
The customer service was great ! Homer was very attentive , fast , and efficient ! He was very professional and helpful with assisting me with questions I had . I believe he is a gre Homer was very attentive , fast , and efficient ! He was very professional and helpful with assisting me with questions I had . I believe he is a great asset to your company . I definitely will reach out to him for my next appointment! More
by aikemoto75ann
Employees Worked With
October 10, 2024
My service was great and very efficient. Gus was a pleasure to work with. I will return next service date. Thank you. Gus was a pleasure to work with. I will return next service date. Thank you. More
by 4service
Employees Worked With
October 08, 2024
I am so happy when bought this car from Fulton dealer. Good price, and came for service very good . Homer , he very nice, help me anything when I have questions. Good price, and came for service very good . Homer , he very nice, help me anything when I have questions. More
by NGUYENPHUOC62
October 07, 2024
My service rep was excellent. He was very personable and kept me informed. I would highly recommend him. He was very personable and kept me informed. I would highly recommend him. More
by ellaathome
Employees Worked With
October 04, 2024
Hi my service advisor and service director was very kind to me for my service work from previous work they both took time and my helped me ASAP service director is very low keyed and very helpful to take ca to me for my service work from previous work they both took time and my helped me ASAP service director is very low keyed and very helpful to take care of me he is a leader to the company I wish him all the luck and hope he stays at the dealership More
by Rovina712
September 30, 2024
I made an appointment for 3 pm and stood outside my car for 20 minutes waiting for someone to help me. After the service they told me that my tire had a nail and needed replacement…took it to the tire stor for 20 minutes waiting for someone to help me. After the service they told me that my tire had a nail and needed replacement…took it to the tire store where I originally bought it and they told me there was no nail in my tire. They also suggested some repairs on the car…I told them about my after market warranty and someone from the dealership texted me and told me that I have to call the warranty company myself to find out…they’ve done work on this car using that warranty 6 months ago. Sounds like they don’t want my business….im happy to take it elsewhere!!!I’ll also make sure to never go there again or recommend this dealership to anyone. More
by dparulan
September 30, 2024
Staff is very friendly, attentive, and knowledgeable. They get very busy at this dealership so if you are going in for service, it’s a good idea to secure an appointment! They get very busy at this dealership so if you are going in for service, it’s a good idea to secure an appointment! More
by BRAULIO.MENDIETA
Employees Worked With
September 28, 2024
Very pleasant place, service team is really nice and has complete the service on time and provide valuable suggestions complete the service on time and provide valuable suggestions More
by Aarkay
Employees Worked With
