Lexus of Sacramento

We just purchased a certified 2007 GX470 and love it. From start to finish, Lonni, John, Rick, Christian, Dave and Sharon offered the perfect blend of professionalism, friendliness and warmth. We were ve From start to finish, Lonni, John, Rick, Christian, Dave and Sharon offered the perfect blend of professionalism, friendliness and warmth. We were very satisfied with the purchase price, as well as the trade in amount we were given for our vehicle by Lexus. I have and will continue to recommend Lexus of Sacramento to all my family, friends and colleagues. Thank you once again for making our car buying experience a pleasant one. Peter & Yolanda Knudsen More

Called for routine service on my 6 year old car, several Called for routine service on my 6 year old car, several warranty items were idendified and when the car was taken in these were repaired quickly a Called for routine service on my 6 year old car, several warranty items were idendified and when the car was taken in these were repaired quickly and at no charge. Christina also mentioned some upcoming maintainence items that could be combined with the warranty repairs to save me a lot of money. I was smiling as I drove home, happy that I bought a Lexus and Happy that I had gone to Lexus of Sacramento. More

They scheduled my service visit in a very timely manner, met me promptly when I came in, completed all the work in their usual outstanding manner , completed servicing on time, and delivered a thoroughly cl met me promptly when I came in, completed all the work in their usual outstanding manner , completed servicing on time, and delivered a thoroughly cleaned car ready to drive home. I always rely on the great, attentive service from the Lexus of Sacramento team. More

Mike was very helpful working within my budget and explaining the work to be done. Loved driving the new 2013 RX350. First one I've liked as well as my 2006. explaining the work to be done. Loved driving the new 2013 RX350. First one I've liked as well as my 2006. More

I chose to buy the car from this dealership because of the customer service I received from the staff. Glenn was great. He was the reason I bought this car. He was great help. the customer service I received from the staff. Glenn was great. He was the reason I bought this car. He was great help. More

I trust the work will be done correct and I, the customer will not be taken advantage. Dealership is clean,friendly and work is done in a timely manner will not be taken advantage. Dealership is clean,friendly and work is done in a timely manner More

This dealership has great customer service with very professional and knowledgeable people. The environment is great and I will always have my car serviced here. Very satisfied with service. professional and knowledgeable people. The environment is great and I will always have my car serviced here. Very satisfied with service. More

This is my third Lexus from Lexus of Sacramento and I have done all my service there even though I live in La Quinta, CA (the desert). Why? Because they are friendly, efficient, and timely in their serv have done all my service there even though I live in La Quinta, CA (the desert). Why? Because they are friendly, efficient, and timely in their service execution. Their prices are not the best, but better than other Lexus dealers I have used. More

My lease was ending on my 3rd Lexus RX and because of the excellent service I have had in the past with Lexus of Sacramento I went back. I lease because I like a new car every 4yrs and it works for me. Ken excellent service I have had in the past with Lexus of Sacramento I went back. I lease because I like a new car every 4yrs and it works for me. Kent Owens was the sales person I dealt with and he was awesome--made me feel like part of the family. He listened to what I wanted on my RX and made sure I got exactly that. We went for a test drive and had fun with all of the new features. I started part of the paper work that day and then came back the next day to finish up and work with Mike Zinda. Mike was awesome too and made everything so easy. I wanted to have my car Perma Plated and the wheel rims traded out so Jeff Dyke from Service handled that--excellently I might add. Last but not least was awesome help (with NO eye rolling) from Delivery Specialist Mark Castoreno. The cars after my 2009 come with keyless ignition and everything on a screen. Mark spent about 2rs with me going over the features which still baffle me. He was so patient and told me I could come back or call anytime for help. Then today I had a question for Kent. He didn't know the answer as the 2013 RX 350s have only been out about 3 weeks but I got a call from him in the afternoon with an answer. Kudos to all involved in my new lease. Because of the excellent service and excellent product that Lexus produces I will continue to be a loyal Lexus of Sacramento customer as I have been since 2001 and keep coming back. Thanks to Kent, Mike, Jeff and Mark!!!! More

After 241,000 miles and high gasoline prices, I needed to upgrade my 2001 ride. So, after contacting my local Bay Area dealer and the personal shopper from my credit union and waiting for a month without any upgrade my 2001 ride. So, after contacting my local Bay Area dealer and the personal shopper from my credit union and waiting for a month without any responses, last Friday, June the 1st at about 10:30pm on line I found the loaded certified 2010 Highlander Hybrid Limited under 26,000 miles color and everything that I was looking for and contacted the dealership. Immediately, the following morning on my way to the Macy's in Union Square SF to film "The Great American Chef's Tour" I had 2 emails informing me that this vehicle was still available. That's when my relationship with Kent Owens began. Kent was quick to the point, as filming a live TV show is a hectic and relentless pace. Kent knew the specifics and mostly understanding with my needs as a Key Grip freelance independent contractor working 6 days a week 10-12 hrs a day in different locations and changing hours. Kent was willing to hear and listened to my requests, needs and expectations and provide the out of the box service required needs to make this deal happen for us. Time and pressure was pushing close to the edge as it now was close to 3pm on Saturday and we just managed to make contact with my credit union and Kent before they closed for the weekend. Things were looking good, as it was mid weekend and because of our distance and inability to have a physical one on one if things did not fall into place at the right time there was no assurance that this could go through. But Kent hung in there assuring, negotiating and presenting options. On Sunday while I was working a photo shoot in Brisbane, CA documents were emailed, texts flew back and forth, papers were signed and faxed and phone calls were made. Kent's down to earth, part of the family, friendly and comfortable style made the entire experience and work through the process of the paperwork, negotiations, trade-in such a win/win situation that when he offered to actually drive the car down on Monday and meet me at another photo shoot in Sausalito, CA and meet me there at my lunch time on a rainy and windy day, there was no doubt in mind that this man and this dealership was not your regular ordinary or customary operation. My only regret is the physical time constraint that shortened the amount of time Kent and I actually spent toghther to about only 45 minutes. But let me be clear, that those were quality packed, information filled and the person to person contact with a man who had gone the extra 100 miles (texting me as he neared) dedicated to informing m, answering my questions and making it completely convenient for my out of the box life to have the personal and intimate experience of finding the car that I've been looking for. My family, my wallet and I are extreamly thankful for meeting Kent Owens and making it happen. Today as I enjoyed driving my 2010 Hilander Hybrid to work this Tuesday morning to the KQED filming at the Castro theatre in SF, I am proud, honored and humbled of the entire experience that I shared with Kent Owens and the Sacramento Lexus Dealership. Thank You Kent!! More