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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,001 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,001 reviews

March 22, 2024

Gus, was friendly, kind, knowledgeable, thorough and did everything he told me he would do. He kept me in the loop about my vehicle. More

by sherray jones
Recommend Dealer
Yes
Employees Worked With
Gus
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Mar 22, 2024 -

sherray jones responded

Gus was exceptional! My experience was smooth, with excellent customer service.

Mar 22, 2024 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Gus here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

March 22, 2024

Always quick to get back to me. Goes the extra mile, even after the sale. More

by BOTHOMPSON62
Recommend Dealer
Yes
Employees Worked With
Kyle
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Mar 22, 2024 -

Lexus of Sacramento responded

Thanks for sharing your positive feedback with the Lexus of Sacramento team! It's a pleasure to assist you when you need service.

March 22, 2024

Best salesperson I have dealt with throughout my years of buying a car. Very patient and kind. He went above and beyond to fulfill my request and work with my budget. He even provided me a Lyft to help appra More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Lexus of Sacramento responded

John, we're so glad to know that Robert went above and beyond for you at Lexus of Sacramento. We appreciate your kind words and wish you many happy miles in your new car!

March 22, 2024

Always great service. I would not take my car anywhere else. But I have already give feedback to you. More

by CHUCK79
Recommend Dealer
Yes
Employees Worked With
Tracy cach
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Mar 22, 2024 -

Lexus of Sacramento responded

Thank you, Chuck! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

March 21, 2024

Raj K. was courteous and professional. I would definitely buy another vehicle from him again. More

by MAEDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raj K.
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Mar 21, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad Raj was able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

March 21, 2024

I liked it Very upfront & professional This is my home dealership Love it so More

by Tom72c
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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Mar 21, 2024 -

Lexus of Sacramento responded

Thank you, Tom! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

March 20, 2024

They are always courteous and meet our needs We are pleased that they have a loaner car available when we request it. More

by GIL.LEON13
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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Mar 20, 2024 -

Lexus of Sacramento responded

Gil, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Nick can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

March 20, 2024

My appointment was @ 10:30, and I was out of the dealership service before noon. So I'm very happy with the services provided by Lexus of Sacramento. More

by j.Chhun
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
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Mar 20, 2024 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that Christina had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

March 20, 2024

My service advisor, Christina was great. I received an email the day after my service with discounts. It would have been nice if the discounts came in the service reminder emails. More

by AK
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Lexus of Sacramento responded

We appreciate your feedback and are glad to know Christina provided great service. We'll take note of your suggestion about the timing of discount emails - thanks for choosing Lexus of Sacramento!

March 20, 2024

I have bought 5 vehicles from you since 2014 and I have always been treated fair with great service! More

by wilwright67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj Kundiwala
Report | Print
Mar 20, 2024 -

Lexus of Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Christian Simon General Manager

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