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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,001 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,001 reviews

April 03, 2024

She is very professional, kind, answer precisely whenever I ask with kindness! Smile, reliable Skilled More

by DANNY0916
Recommend Dealer
Yes
Employees Worked With
Tracy
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Apr 04, 2024 -

Lexus of Sacramento responded

Danny, We are very happy to have provided you with such a positive experience! Tracy and our team sincerely value your business and look forward to your next visit. Best Regards, Christian Simon General Manager

April 02, 2024

Patrick was great to work with, he was friendly and knowledgeable. I felt no pressure to buy, and had all my questions answered. The car was priced fairly and was just what I was looking for. The Finan More

by JRWALLACE1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Castano
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Apr 02, 2024 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear Patrick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

April 02, 2024

I feel that since I have a lifetime oil change contract with lithia this particular dealership seems to put in minimal effort when doing my oil change. More

by Prado
Recommend Dealer
No
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Apr 02, 2024 -

Lexus of Sacramento responded

Prado, I'm sorry to read that you're not completely satisfied with the service provided during your oil changes. We aim for excellence, and your feedback is valuable to us. Please reach out so we can discuss this further and find a way to improve your experience moving forward. Thank you, Russ McDuffie - Service Director - 916.465.6291

April 02, 2024

Good I enjoy goi g there I enjoy Lexus of Sacramento I enjoy taking my cat to Lexus of Sacramento More

by Margaret M Carr
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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Apr 02, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We look forward to working with you again. Best Regards, Christian Simon General Manager

April 02, 2024

The dealership was great to work with. They have and knowledgeable sales staff and an easy financing process. I was very pleased with the overall experience at Lexus of Sacramento. More

by JRWALLACE1
Recommend Dealer
Yes
Employees Worked With
Patrick Castano, Patrick Castano
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Apr 02, 2024 -

Lexus of Sacramento responded

Thanks for sharing about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

April 01, 2024

Kyle Reid was extremely helpful and patient. He did a great job of keeping in touch and answering our questions. His support after the sale was equally excellent! More

by RMAYER999
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that Kyle had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

April 01, 2024

My car was serviced very well, washed up & delivered in quick time. Daren walked me through the inspection outcome & handed over the documents. Overall, a pleasant experience! More

by RAJGUR
Recommend Dealer
Yes
Employees Worked With
Daren Malone
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Apr 02, 2024 -

Lexus of Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

April 01, 2024

Too many surveys and it should read 'With whom. ..' Stop sending me surveys five six More

by Nope
Recommend Dealer
Yes
Employees Worked With
Everyone is good
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Apr 03, 2024 -

Lexus of Sacramento responded

Thank you for leaving Lexus of Sacramento your five stars and pointing out this wording mistake. It's never our intention to inconvenience anyone and I apologize that you've received unwanted surveys. I think it's best I step in and make sure you're off our communication lists. I won't be able to locate your contact information without a full name, so please reach out when you have a moment. Thank you, Russ McDuffie - Service Director - 916.465.6291

March 30, 2024

The service agent made my visit a good experience with letting me know what to expect. When I received the car, the jobs were done. More

by Luckyme
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
Report | Print
Mar 30, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

March 29, 2024

Excellent service Survey completed and submitted two weeks ago Customer service was professional, polite and helpful. The specialist explained the work that was done on the Lexus with a positive attitud More

by EARLYBIRDH318
Recommend Dealer
Yes
Employees Worked With
Survey completed
Report | Print
Mar 29, 2024 -

Lexus of Sacramento responded

We're delighted to know that you found our service at Lexus of Sacramento excellent and professional! We always aim to provide detailed explanations about the work done on your vehicle, so it's great to see this reflected in your experience!

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