Lexus of Sacramento

Pleasant and painless new car lease This was the 5th Lexus purchased from Lexus of Sacramento - sales and support staff all were competent in their roles. The whole purchase process was This was the 5th Lexus purchased from Lexus of Sacramento - sales and support staff all were competent in their roles. The whole purchase process was very pleasant and moved along very rapidly. Thanks to all for the pleasant experience. More

Smooth Transaction! Great service from Mike Kennedy and his team. Everyone was so helpful! This was truly a straightforward, no hassle experience. Lexus is amazing and Great service from Mike Kennedy and his team. Everyone was so helpful! This was truly a straightforward, no hassle experience. Lexus is amazing and the warranty is reassuring. Electronics support available to explain all the bells and whistles! So happy with this purchase and very reassured that I will be in good hands going forward. I look forward to a long and successful relationship with Lexus of Sacramento. More

Great experience I loved working with Kent Owens. Third time I have bought a car from Lexus Sacramento. Love their customers come first. I drive out of my way because I loved working with Kent Owens. Third time I have bought a car from Lexus Sacramento. Love their customers come first. I drive out of my way because I feel I’m in the best hands. More

OUTSTANDING 👏 🤝🤝For a LONG time Lexus GX was a car of my dream. Our family of five needed an update and thanks to Vladi S, who knows Lexus brand above and beyond, 🤝🤝For a LONG time Lexus GX was a car of my dream. Our family of five needed an update and thanks to Vladi S, who knows Lexus brand above and beyond, we were able to find just right vehicle for us! I never knew Lexus SUV had all these awesome and useful features, much appreciate your input Vladi! Your professionalism reflects in our safe and comfortable drive every day!👍👍👏👏 P.S. thanks for offering coffee ???? More

Excellent as Always It's always a pleasure doing business with Lexus especially under duress soon after a flat tire. Top notch service from the world hello! With no appoi It's always a pleasure doing business with Lexus especially under duress soon after a flat tire. Top notch service from the world hello! With no appointment we were seen by James promptly and had our needs analyzed without much wait. Zack also assisted us with his assessments. When it was discovered the replacement tire had to be ordered we were given the option of having a loner car for a few days. How can you beat that, a chance to try out a fairly new Lexus with all the bells and whistles. Such a luxury and a temptation! We love our own Lexus like a family member, but give amazing praise for the new features in this loner car and it was exciting to test. Really fun to drive and exceptional comfort. Service with arranging the use of this vehicle was also a pleasure with Danny Mae and an easy process as well. The work was done on time and we were given ample notice to pick up our car, but with no pressure for time. As always our car was given a nice car wash so it sparkled when it was ready. After return of the vehicle, it was later discovered that we had left an item behind, again Lexus spared no time in helping us retrieve this item and we are especially grateful. Customer service was great both on the phone as well as in the dealership. As always a excellent experience. Thank you Lexus! More

Well Trained Sales Man Vladi Samodarov was amazing! I got here at 11:00am and spoke with Vladi he was with a client I ended up waiting for a few hours but he made it wort Vladi Samodarov was amazing! I got here at 11:00am and spoke with Vladi he was with a client I ended up waiting for a few hours but he made it worthe the wait for me to wait those few hours. Made me feel really comfortable at the dearer ship and also in my new RX450h. He’s really detailed and when it came time to spend hours of sitting and talking with me he wasn’t worried about time. Bottom line I’m really happy and recommend everyone here! More

15K Service Everything and everyone were great! I will always go to Sacramento Lexus for all my service and sales needs. Mike always is wonderful!!! Thank You Everything and everyone were great! I will always go to Sacramento Lexus for all my service and sales needs. Mike always is wonderful!!! Thank You More

Great customer service I had a great costomer service at Lexus of Sacramento. Met Vladi there who was helpful and professional. He answered all my questions I’m definitely c I had a great costomer service at Lexus of Sacramento. Met Vladi there who was helpful and professional. He answered all my questions I’m definitely coming back for my next purchase. More

Excellent service all the way around I truly appreciate service advisors, greeters, service staff for an excellent experience. I always feel like a queen when I go for service and I am re I truly appreciate service advisors, greeters, service staff for an excellent experience. I always feel like a queen when I go for service and I am reminded how exceptional the staff is when I go take my daughter's car for service at another non-Lexus dealership. They don't have all the extra thought and care that I experience at Lexus. A huge thank you to Michael Huttleston and all. More

Great service with superb oil and super car wash/cleaning. The oil used in Castrol GTX full synthetic, which is the best in my estimation, and the car wash and cleaning of the interior was superb, and far beyo The oil used in Castrol GTX full synthetic, which is the best in my estimation, and the car wash and cleaning of the interior was superb, and far beyond what I've experienced at another Lexus dealer. Nice waiting area with WIFI and plenty to read. Had a follow up item with the service manager, and Dave was extremely helpful and generous with his time (and even supplied me with some tire dressing when I mentioned that what the dealer was using worked better than what I have been able to find myself). Dave really goes the extra mile to ensure that you are satisfied with their service. I am very fortunate that this is our local Lexus dealer. More