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Lexus of Sacramento
Sacramento, CA
3,002 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,002 reviews
October 20, 2018
Enjoyable! Kent helped me with the purchase of my 2019 Lesxus ES 350. He made the whole process enjoyable! He did an excellent job of informing me about all of t Kent helped me with the purchase of my 2019 Lesxus ES 350. He made the whole process enjoyable! He did an excellent job of informing me about all of the features that were appealing/important to me. I appreciated his willingness to help without being extremely pushy. I would most definitely return to this dealership. I am in LOVE with my new car. Thanks Lexus of Sacramento!! More
by AmberR
October 20, 2018
Fix the car You guys take care my car 🚗 so great.when I don’t have appointment. Thanks . You guys keep going up . The dealership was nice thanks You guys take care my car 🚗 so great.when I don’t have appointment. Thanks . You guys keep going up . The dealership was nice thanks More
by Tiffany1982
Employees Worked With
James Fuhs
October 11, 2018
Exceptional Customer Service!! Everyone is so friendly at this dealership! I was greeted with warm smiles by all the employees. David happened to be the salesman who helped me. He w Everyone is so friendly at this dealership! I was greeted with warm smiles by all the employees. David happened to be the salesman who helped me. He went above and beyond to make sure I found the car of my dreams. I was very specific to which car I wanted to purchase, but it was not in stock that day. I gave David my contact information in case it came in. He kept in contact with me and kept me updated on their inventory until I finally found the car I wanted. I was very impressed by this exceptional customer service and felt valued as a customer. I highly recommend Lexus of Sacramento! Thanks David T.! More
by Mzartzy1
Employees Worked With
David J. Toves
October 11, 2018
a quick process. it is a relative quick process with less headache; I appreciate the dealer who has shown me the in and out of the my Lexus with detail. it is a relative quick process with less headache; I appreciate the dealer who has shown me the in and out of the my Lexus with detail. More
by exchage1
October 06, 2018
Great Service Department Brandy is extremely helpful and the service department did a great job on my car. Also the Lexus store staff was very helpful and knowledgeable about Brandy is extremely helpful and the service department did a great job on my car. Also the Lexus store staff was very helpful and knowledgeable about the upholstery cleaner and conditioner. More
by Artist
Employees Worked With
Brandy Joseph
October 06, 2018
New vehicle purchase We have been shopping and buying vehicles from Lexus of Sacramento for 20 years. The customer service is always excellent. The sales staff are profes We have been shopping and buying vehicles from Lexus of Sacramento for 20 years. The customer service is always excellent. The sales staff are professional and courteous. We have worked with several of the sales and service staff over the years and always been totally satisfied with our experience. More
by Contini
October 05, 2018
Excellent customer service Ryan was provided excellent customer service from the time I checked in until the service was completed. He provided updates and made sure that I was Ryan was provided excellent customer service from the time I checked in until the service was completed. He provided updates and made sure that I was out of there in a timely manner More
by Dave
Employees Worked With
Ryan Hansen
October 05, 2018
Totally satisfied with my experience at Sacramento Lexus. I would like to say Thank you so much to David Williams for help in choosing my new car. He is very welcoming and kind and he does the best to cust I would like to say Thank you so much to David Williams for help in choosing my new car. He is very welcoming and kind and he does the best to customer's satisfaction. More
by marinalebedeva1972
Employees Worked With
David Williams
October 04, 2018
customer great location, customer service and very clean! this is necessary to have a clean and safe environment. highly this is enough words to be used! Cr great location, customer service and very clean! this is necessary to have a clean and safe environment. highly this is enough words to be used! Crazy! More
by Lexus
Employees Worked With
October 02, 2018
Great diagnostic system Excellent service and right on time. My 2005 Lexus LS430 check engine light was on. After troubleshooting, the technician reported that gas cap had Excellent service and right on time. My 2005 Lexus LS430 check engine light was on. After troubleshooting, the technician reported that gas cap had broken gasket and replaced it. Now my car runs very well without any problem. Thanks Lexus service team and Tracey Cach for taking care of my baby. More
by quangdinh.nguyen
Employees Worked With
