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Lexus of Sacramento
Sacramento, CA
3,002 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,002 reviews
November 17, 2018
awesome service Love my sales person and the service is great Will also take my cars to Lexus of Sacramento. James always make my experience service awesome. Love my sales person and the service is great Will also take my cars to Lexus of Sacramento. James always make my experience service awesome. More
by jailnurse911
Employees Worked With
James Fuhs
November 15, 2018
good reliable service. they don't oversell what is needed. I take my 2013 Lexus there every 6 months. it doesn't have the mileage but it's good to have a checkup. James they don't oversell what is needed. I take my 2013 Lexus there every 6 months. it doesn't have the mileage but it's good to have a checkup. James Fuhs is my trusted adviser More
by Barbara
Employees Worked With
James Fuhs
November 15, 2018
Great Service - Friendly People Always happy to go to Lexus of Sacramento! Who can say that about their dealer? I can count on excellent customer service and friendly, knowledgable Always happy to go to Lexus of Sacramento! Who can say that about their dealer? I can count on excellent customer service and friendly, knowledgable staff. More
by Cathy
Employees Worked With
November 13, 2018
Service was excellent Service was excellent. Is it really necessary to elaborate on the service? It was done as expected and in a timely fashion. I have no more else to Service was excellent. Is it really necessary to elaborate on the service? It was done as expected and in a timely fashion. I have no more else to say. More
by Glw, 3141
Employees Worked With
Mike Huttleston
November 13, 2018
First Service This was the car's first service. It was free and included a car wash so the price was right. I stopped by to say hi to my salesman, Kent Owens, who This was the car's first service. It was free and included a car wash so the price was right. I stopped by to say hi to my salesman, Kent Owens, who asked if I wanted to test drive a car. The service was done by the time we got back. The only problem is that now I'm buying lottery tickets so I can afford an LC 500. More
by Charly
Employees Worked With
Brian
November 12, 2018
60 mile service Very friendly staff, including parts, service manger and rental desk,, good professional service, received a rental SUV and they always wash my SUV fo Very friendly staff, including parts, service manger and rental desk,, good professional service, received a rental SUV and they always wash my SUV for me. More
by Paula
Employees Worked With
Mike Huttleston
November 10, 2018
Excellent service. This dealership treats you like royalty! Waiting for your car is s pleasure. Comfortable seating, great coffee and snacks, good selection of magazines This dealership treats you like royalty! Waiting for your car is s pleasure. Comfortable seating, great coffee and snacks, good selection of magazines and access to a computer. What more could you ask for. More
by ritaaiam
November 01, 2018
30,000 service Service was prompt and thorough. James was professional and informed me of the importance of filters due to the Carr Fire in my area. I live in Reddin Service was prompt and thorough. James was professional and informed me of the importance of filters due to the Carr Fire in my area. I live in Redding. More
by Carol
Employees Worked With
James Fuhs
October 29, 2018
Everyone I dealt with was outstanding. All employees were kind and helpful. I am not associated with any dealership. Mike is one of the best service managers I have ever worked with. All employees were kind and helpful. I am not associated with any dealership. Mike is one of the best service managers I have ever worked with. More
by Jim Jaksch
Employees Worked With
Mike Huttleston
October 24, 2018
Satisfied customer Charlie my salesperson was friendly, patient and offered no pressure. He was very well informed about the vehicle and the safety issues. Charlie was h Charlie my salesperson was friendly, patient and offered no pressure. He was very well informed about the vehicle and the safety issues. Charlie was helpful to me with the negotiation. More
by Bobbie2019
Employees Worked With
Charlie Ubel, Samantha Williamson, Ray Ramirez
