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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,001 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,001 reviews

April 10, 2024

It was OK. There were a few issues with the Advisor, but eventually we got everything resolved. More

by Wendell Fishman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vee
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Apr 11, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Wendell, feel free to contact us at your convenience. Best Regards, Christian Simon General Manager

April 10, 2024

Your customer service is very good. . I really appreciate your service. Sales representative is very nice. More

by BALRAJRAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryon Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerod Horch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Agerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mustafa Rashid, Chuck Baccarella, Patrick Castano
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Apr 11, 2024 -

Lexus of Sacramento responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Christian Simon General Manager

April 09, 2024

I have always been impressed with the service and attention my car gets when I bring it to this dealership. I find the staff, especially Gus, to be professional and always willing to go the extra mil More

by arnehyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
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Apr 09, 2024 -

Lexus of Sacramento responded

Arnehyson, we're delighted to know that Gus and our team at Lexus of Sacramento have consistently impressed you with their service. Thanks for the high recommendation!

April 09, 2024

Great attention to detail; polite and efficient staff. Also, the reminder about existing service coverage was great to hear from staff. More

by gymstewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Lexus of Sacramento responded

We're glad to know you appreciated our attention to detail and efficiency here at Lexus of Sacramento. It's important for us that our customers are aware of their service coverage. Thanks for the positive feedback!

April 09, 2024

Excellent customer service. I was pleasantly surprised to see my key fob battery was replaced without me asking. More

by Jose Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ
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Apr 09, 2024 -

Lexus of Sacramento responded

Jose, we're glad to know our team at Lexus of Sacramento went the extra mile with your key fob battery. Thanks for highlighting our excellent customer service!

April 09, 2024

Both Kevin and Kyle were really great and smoothen our experience for buying a new car. Kyle listen to all of our questions and concerns and answer it appropriately with explanation. Kevin explained every More

by KOMALKKP8386
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Lexus of Sacramento responded

We're glad to know that Kevin and Kyle were able to make your car-buying experience smooth at Lexus of Sacramento. It's important for us that all your questions are answered and you understand the process fully. Thanks for choosing us!

April 09, 2024

In the last 13 years, I have purchased two RX 350 Lexus’. In those years, Nick and Lexus Sacramemto has been helpful, Knowledgeable and curious. I appreciate their service More

by LARRY.LISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Lexus of Sacramento responded

Hi Larry - We're delighted to know that you've had a positive experience with Nick and our team at Lexus of Sacramento over the years. We appreciate your loyalty and look forward to continuing this relationship in the future!

April 08, 2024

I have always been treated very well in the seven years I have owned my Lexus. The work completed on my car has been excellent. More

by CSTATS75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

April 08, 2024

gee whizz. we bought it new in 04 and have been happy with the service ever since. More

by PAULFBASYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Lexus of Sacramento responded

Paul, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

April 08, 2024

My service rep is very good. His name is V Moua. He handles all my issues with my LS500. More

by MARK D HIRST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
V Moua
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Apr 09, 2024 -

Lexus of Sacramento responded

Mark, Thank you for your business and this review. We're happy to hear V Moua and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

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