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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,068 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,068 reviews

May 01, 2024

Very efficient service, return car in impeccable condition. Comfortable waiting room with variety of beverages while you wait. More

by KELLY443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of employees name.
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May 02, 2024 -

Lexus of Sacramento responded

Kelly, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

May 01, 2024

Very efficient, Nick very friendly as well. Timely service with offering loaner as well. Appreciate it. More

by JDELFENDAHL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Lexus of Sacramento responded

We're glad to know you had a positive experience with Nick and the rest of our team at Lexus of Sacramento. We always aim for efficiency and friendliness!

May 01, 2024

Nick has always been outstanding whenever I bring my car in for service much appreciated More

by myshelt01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Lexus of Sacramento responded

It's great to hear that Nick continues to take excellent care of your vehicle! Thank you for being a loyal Lexus of Sacramento customer.

May 01, 2024

My experience at Lexus of Sacramento was exceptional from start to finish. The professionalism and attentiveness made the entire process smooth and enjoyable.Overall, I couldn't be happier with my purchase More

by FAIYAZ1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerod Horch
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May 01, 2024 -

Lexus of Sacramento responded

We're delighted to know your experience at Lexus of Sacramento was smooth and enjoyable. Our team always aims for professionalism and attentiveness, so it's great to see that reflected in your visit. Enjoy the ride!

April 30, 2024

Everyone that I dealt with at the dealership was courteous and professional. They provided me with a courtesy vehicle while my vehicle is being serviced. More

by 5cdevlin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

April 30, 2024

Tracey very very professional and good communicator and problem solving thank you for your service and kindness More

by staskulbidyuk
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

April 30, 2024

I received excellent customer care from Basel at the Lexus of Sacramento Service Department, very attentive to my concern, quick resolution to the issue and he followed up afterwards to make sure I was More

by benanin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Simirrioti
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May 01, 2024 -

Lexus of Sacramento responded

We're delighted to know that Basel and our team at Lexus of Sacramento provided you with excellent service. Your recommendation means a lot to us!

April 30, 2024

I have been coming to this Lexus dealer for service for many years. They are friendly and efficient and I trust them with my car. Thanks! More

by JALEMIEUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

April 30, 2024

Great service and dealer! Together they take care of car needs. Thank you for great service. More

by W. Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento and leaving this stellar review! Safe travels, and we'll see you next time!

April 30, 2024

My car maintenance appointment was kept promptly and professional. Oil changed and car washed. Nice customer service. More

by Val
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel, Simirrioti
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Apr 30, 2024 -

Lexus of Sacramento responded

We're glad to know your maintenance appointment went smoothly at Lexus of Sacramento. Thank you for the positive feedback about our customer service and professionalism!

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