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Lexus of Sacramento
Sacramento, CA
3,051 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,051 reviews
September 18, 2020
Lexus has a top employee that represents Lexus well. Mr. Nick Cruz is very knowledgeable, polite, he will always have the right answer for you and goes the extra mile. Nick Cruz is very knowledgeable, polite, he will always have the right answer for you and goes the extra mile. More
by Mmunoz
Verified CustomerEmployees Worked With
September 17, 2020
Great customer service. Quality care in car service!! I’d highly suggest all my friends and family to use Lexus of Sacramento. And buy a car from them highly suggest all my friends and family to use Lexus of Sacramento. And buy a car from them More
by BMASON084
Employees Worked With
Eric Foltz
September 17, 2020
Excellent service! Did not have to wait long for my recall service to be done. I love that they wash my car when finished. Getting an appointment was easy and fit into my schedule. recall service to be done. I love that they wash my car when finished. Getting an appointment was easy and fit into my schedule. More
by CHERIE.FIELDS.47
Employees Worked With
Brandy Joseph
September 17, 2020
I purchased my vehicle here a couple years ago and have been bringing it in for routine maintenance every 5k miles. I have always had a great experience with this dealership and the customer service is out been bringing it in for routine maintenance every 5k miles. I have always had a great experience with this dealership and the customer service is outstanding. When I picked my car up from the most recent service appointment, I noticed some scratches and scuffs on the rear bumper. I immediately let the service representative know and she took care of it, no questions asked, and provided me with a loaner vehicle while they worked on mine. Just good honest people doing good work. Planning to purchase my next vehicle from this dealership in the future. More
by Matt
Employees Worked With
Brandy Joseph
September 17, 2020
Great dealership with friendly staffs that took care of me every time with the loaner vehicle that’s just make things so convenient. Thank you again for the great service! me every time with the loaner vehicle that’s just make things so convenient. Thank you again for the great service! More
by ROCKCODS
Employees Worked With
September 17, 2020
As always, staff was professional, competent and friendly. There was no waiting at the time of my appointment, I was quickly provided a loaner car, and the service was completed earlier than expect friendly. There was no waiting at the time of my appointment, I was quickly provided a loaner car, and the service was completed earlier than expected. More
by ELLEENETESSIER
Employees Worked With
September 17, 2020
Great awesome professional A super pluS plus plus service! !!!!!! ! !!!!!!!!! !!!!!! !!!!! !!!!!!!!!!!!! Outstanding staff keep up the good work I highly recommend the super service department of thi service! !!!!!! ! !!!!!!!!! !!!!!! !!!!! !!!!!!!!!!!!! Outstanding staff keep up the good work I highly recommend the super service department of this dealership More
by CCOLE50
September 17, 2020
I bought my Lexus RX350 in this dealer and after sales service make me feel totally satisfied. I will be happy to recommend this dealer to my friends. service make me feel totally satisfied. I will be happy to recommend this dealer to my friends. More
by Vonnie Lan Vo
September 17, 2020
Great service and advise. Very accommodating and helpful. Provided me with a loaner when service was taking longer than anticipated. The work was done to my satisfaction. Provided me with a loaner when service was taking longer than anticipated. The work was done to my satisfaction. More
by PAG7447
Employees Worked With
Ryan Hansen
