Lexus of Sacramento

My car was serviced in a timely manner and I was offered a loaner which was clean and comfortable. I was a little confused as I was checked out and went outside and was sent back to take care for a payment, a loaner which was clean and comfortable. I was a little confused as I was checked out and went outside and was sent back to take care for a payment, (which was not required). The person who sent me back, later stated he didn’t not know that. More

Oil changed, checked afterwards no oil . Made an appointment to check, canceled appointment, they rescheduled Made an appointment to check, canceled appointment, they rescheduled More

Exceptional Customer Service by Nick and Sacramento Lexus is my Dealership forever. From the moment I pull into the driveway and enter the service bay I feel Welcome and cared for. The Service Team works tog is my Dealership forever. From the moment I pull into the driveway and enter the service bay I feel Welcome and cared for. The Service Team works together like no dealership I’ve been associated with before. All of the Service Advisors go above and beyond to answer my every question and concern. I truly appreciate their taking the time and patience with me. My Lexus is Always returned to me clean and ready as promised. Five Stars for the Entire Staff from this Lexus Owner for Life. Keep up the Great Work Sacramento Lexus!! More

Bill my sales man was awesome he was personable helpful professional very polite easy to work with and relaxed he made us feel welcome. And not rushed so we purchased a vehicle professional very polite easy to work with and relaxed he made us feel welcome. And not rushed so we purchased a vehicle More

Towed in with shredded tire in Saturday’s night at closing. So no one in service department until Monday. On Monday changed tire and said rim was safe to drive as rim was intact. Drove home safely. Ov closing. So no one in service department until Monday. On Monday changed tire and said rim was safe to drive as rim was intact. Drove home safely. Over 90 miles. More

Kyle was amazing. Answered all my questions and really made purchase super quick and enjoyable. I’m glad he was my salesman. Answered all my questions and really made purchase super quick and enjoyable. I’m glad he was my salesman. More

Jerod Horch was excellent. Great follow thru between initial contact thru to shipment from Japan to the USA, then shipment from the Port of Long Beach to Lexus of Sacramento a Great follow thru between initial contact thru to shipment from Japan to the USA, then shipment from the Port of Long Beach to Lexus of Sacramento and finally to vehicle pick-up. The amount of paperwork for a cash purchase is ridiculous. Only a house purchase is worse. But the Finance Manager made it a bit smoother (still a silly amount of paperwork). More

They do a great job at keeping my car running smoothly. Their staff is very nice and helpful. Their staff is very nice and helpful. More

Excellent attention by Patrick, great attention to detail and service. I very happy with my car . Five stars to Patrick Castano, five stars to Sacramento of Lexus and service. I very happy with my car . Five stars to Patrick Castano, five stars to Sacramento of Lexus More

Great! ! Everything was as described, Patrick explained in a concise and clear form the function and features of my car. ! Everything was as described, Patrick explained in a concise and clear form the function and features of my car. More