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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,001 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,001 reviews

April 22, 2024

Everyone is always friendly and professional, as well as helpful and knowledgeable. Things are done quickly and efficiently. Thank you! More

by Laura Oglesby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Lexus of Sacramento responded

Hi Laura: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

April 22, 2024

Nick Cruz has been helping coordinating services of my car for the past several years. Nick is always been kind, courteous, helpful, and professional. More

by ENVIRONMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Lexus of Sacramento responded

Quality customer service is always our number one priority, and we're happy to hear that Nick continues to meet your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

April 21, 2024

Very nice service over all! My car was wash cleaned very well! Thank you very much! More

by Vangsonny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moua
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Apr 22, 2024 -

Lexus of Sacramento responded

Sonny, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Moua and our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

April 20, 2024

Kyle was prompt, efficient and was very helpful. He replies to our email/text messages on time. Our Financial Manager was very helpful as well. He made the process calm, not stressful and explained More

by CCMICLAT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear Kyle and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

April 20, 2024

Very cool and very good service. I enjoyed your work and your service. Hope to hear from you soon. More

by JACKCLANE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Saelee is really good! 5 stars!
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Apr 22, 2024 -

Lexus of Sacramento responded

Jack, Thank you for your very kind review. Rick and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

April 20, 2024

Gus was very helpful and very detailed in explaining the process and cost, thank you. More

by GRACEB.1072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
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Apr 22, 2024 -

Lexus of Sacramento responded

Grace, Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad Gus was able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

April 19, 2024

This is our second car we bought from Lexus of Sacramento….they are awesome. I recommend Lexus of Sacramento More

by FISHINGUY71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill was awesome, informational, and very professional
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Apr 21, 2024 -

Lexus of Sacramento responded

It's great to know you've had two awesome experiences with us at Lexus of Sacramento. We appreciate your recommendation and look forward to serving you again in the future!

April 18, 2024

The service from the dealership were extremely great, helpful, and respectful while I was there. More

by Lemy Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Vega and Basel Simirroit
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Apr 18, 2024 -

Lexus of Sacramento responded

Lemy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Christian Simon General Manager

April 18, 2024

Friendly, quick, and always super informative. I was taken advantage of in other places and this is the first place I have been where I feel the pricing and information is accurate and honest. More

by laurenchandler542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Lexus of Sacramento responded

It has been a pleasure serving you, Lauren. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

April 18, 2024

The team is always professional and does impressive work. Their transparent communication is always appreciated. More

by Cpcorrea2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

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