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Lexus of Sacramento

Sacramento, CA

4.7
2,967 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 2,967 reviews

October 31, 2024

Excellent job by Gus as always. Service was done on time and car was returned washed and ready to go. More

by Bklyn5166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Lexus of Sacramento responded

Thank you for sharing this positive feedback with Lexus of Sacramento! We're delighted to hear that Gus provided excellent service and had your car ready on time.

October 25, 2024

Service was prompt. Gustavo explained the service my car needed. He answered all of my questions. He was most professional & I felt comfortable conversing with him. More

by Brenda Plass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Lexus of Sacramento responded

Brenda, we're delighted to hear that Gustavo provided you with professional and informative service at Lexus of Sacramento. Thank you for sharing your experience!

October 19, 2024

Had an excellent service of my Lexus TX 350. It was fast and got my car back super clean. My service advisor V was outstanding, very helpful, polite and knowledgeable. Thank you Sacramento Lexus More

by John Auza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
V Moua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Lexus of Sacramento responded

John, we're delighted to hear about your positive experience with V and the team at Lexus of Sacramento. Thank you for choosing us for your service needs!

October 16, 2024

Today’s service at Lexus of Sacramento was great. Service Advisor Homer introduced himself to me and explained the service due. I found Homer both professional and friendly. I waited for my vehicle More

by timetotrek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Lexus of Sacramento responded

We're delighted to hear that your service experience at Lexus of Sacramento was both professional and friendly. It's great to know Homer and the team kept you informed with our new text messaging program. Thank you for choosing us, we look forward to serving you again!

October 13, 2024

Extremely happy with the service provided by Daren. Wish the Lexus of Sacramento dealer improves the time of service to be faster. More

by TL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Lexus of Sacramento responded

Thank you for sharing your feedback! We're delighted to hear that Daren provided excellent service at Lexus of Sacramento. We appreciate your suggestion and will work on improving our service times.

October 13, 2024

Excellent service provided by advisor Daren at Lexus of Sacramento. Wish that the dealer would improve the service time to be faster. More

by TL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Lexus of Sacramento responded

Thank you for your feedback! We're glad to hear that Daren provided excellent service at Lexus of Sacramento. We appreciate your suggestion regarding the service time and will work on improving it.

October 11, 2024

The customer service was great ! Homer was very attentive , fast , and efficient ! He was very professional and helpful with assisting me with questions I had . I believe he is a gre More

by aikemoto75ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Lexus of Sacramento responded

We're delighted to hear that Homer provided such attentive and efficient service at Lexus of Sacramento! It's wonderful knowing he was able to assist with all your questions. We look forward to welcoming you back for your next appointment!

October 10, 2024

My service was great and very efficient. Gus was a pleasure to work with. I will return next service date. Thank you. More

by 4service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Lexus of Sacramento responded

We're delighted to hear that Gus provided you with efficient service at Lexus of Sacramento! Thank you for your kind words, and we look forward to seeing you again on your next visit.

October 08, 2024

I am so happy when bought this car from Fulton dealer. Good price, and came for service very good . Homer , he very nice, help me anything when I have questions. More

by NGUYENPHUOC62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

NGUYENPHUOC62 responded

Richard Williams , he is so nice, good man

Oct 08, 2024 -

Lexus of Sacramento responded

We appreciate your kind words for Homer and the Lexus of Sacramento team. Thanks for working with us!

October 07, 2024

My service rep was excellent. He was very personable and kept me informed. I would highly recommend him. More

by ellaathome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Lexus of Sacramento responded

We're delighted to hear that your service representative provided excellent and personable assistance at Lexus of Sacramento. Thank you for recommending him, and we appreciate your feedback!