Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Sacramento
Sacramento, CA
2,981 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,981 reviews
November 24, 2024
Tracy Pham great! Quick. Professional. Very happy w service. Tracy Pham great! Quick. Professional. Very happy w service. Quick. Professional. Very happy w service. Tracy Pham great! Quick. Professional. Very happy w service. More
by MB customer
Employees Worked With
November 22, 2024
Homer was a great service advisor , very kind and helpful! I highly recommend this place and Homer! helpful! I highly recommend this place and Homer! More
by JANNAT
Employees Worked With
November 18, 2024
I’ve been going to Lexus of Sacramento since I purchased my car about 4 years ago. Each time I go there to get my car serviced, I get the best service from Gustavo. Service with a smile! He ensures my Lexus my car about 4 years ago. Each time I go there to get my car serviced, I get the best service from Gustavo. Service with a smile! He ensures my Lexus service needs are met every time. This establishment is clean and the staff are friendly. Ask for Gustavo for your next service! More
by Ponce.kathryn
Employees Worked With
November 16, 2024
I always get good service. I love Gus! He knows my priorities and respects my time. I love Gus! He knows my priorities and respects my time. More
by Sathomp
Employees Worked With
November 15, 2024
Very appreciative of how Lexus of Sacramento worked with me regarding a major repair for my car, and kept me informed with the situation and available options! me regarding a major repair for my car, and kept me informed with the situation and available options! More
by Raider Mike
November 15, 2024
Excellent customer service , extremely satisfied, as promised on time, very helpful and courteous, thank you promised on time, very helpful and courteous, thank you More
by nita
November 15, 2024
I've been working with Christina since I bought my first Lexus 300. She has a professional demeanor and is always ready to listen to my concerns about my Lexus 350. I trust her judgment, and I appreciate Lexus 300. She has a professional demeanor and is always ready to listen to my concerns about my Lexus 350. I trust her judgment, and I appreciate her professionalism. I have always been satisfied dealing with Lexus of Sacramento. More
by kwc
Employees Worked With
November 14, 2024
Brought my vehicle in for routine service on a fairly busy morning. It was a quick, professional, and easy experience. busy morning. It was a quick, professional, and easy experience. More
by kkono760
Employees Worked With
November 12, 2024
I pretty much just worked with Tony who I met as a result of an initial on line search. I made an appointment with Tony. Although there was not a match for the car I was interested in trying out, I kept hi of an initial on line search. I made an appointment with Tony. Although there was not a match for the car I was interested in trying out, I kept his information and contacted him again when i saw a car pop up on Guru early one morning. I called again, and set up an appointment for later that morning. Tony went over the specific features and we did a test drive. He answered my questions and assured me I would have follow up help after purchase! I really have appreciated to Tony’s patience in working with me on this far more technically challenging car than my 2015 Lexus! More
by pegannh
