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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,001 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,001 reviews

April 25, 2024

Much better experience that Roseville Lexus! Sales team provided exactly the info and service I was looking for. More

by SPBSOLUBLE+AUTOTRADER
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Soltero
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Apr 26, 2024 -

Lexus of Sacramento responded

We're delighted to know that our sales team at Lexus of Sacramento was able to provide you with the information and service you were looking for. Thanks for sharing your positive experience!

April 25, 2024

Friendly to customers, professional services and reasonable price for a new car. Even provides coffee ,tea,and water when we are waiting for the salesman More

by HONG1952
Recommend Dealer
Yes
Employees Worked With
Christian Simon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick salee
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Apr 26, 2024 -

Lexus of Sacramento responded

We're delighted to know you enjoyed our professional service and amenities at Lexus of Sacramento. Thank you for your kind! We hope to see you again down the road!

April 24, 2024

My car was done when promised, the intake staff was very pleasant. Comfortable waiting room, & car was clean! More

by Deb Otto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Apr 24, 2024 -

Lexus of Sacramento responded

Deb, we're glad to know you had a positive experience at Lexus of Sacramento! We strive for timely service and comfortable spaces. Thanks for your feedback!

April 24, 2024

The service managers are helpful. My vehicle was service and finished in a timely manner. More

by efohenge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Reynoso
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Apr 24, 2024 -

Lexus of Sacramento responded

Thank you for leaving Lexus of Sacramento a five-star review! We are happy to hear that our team was helpful and delivered efficient service.

April 24, 2024

Christina Carlson and her team provide excellent services to my cars. People at the dealership are all friendly and professional. More

by FORSHING.LUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Lexus of Sacramento responded

We're so glad to know that Christina and our team at Lexus of Sacramento provided excellent service for your cars. Thanks for acknowledging the friendliness and professionalism of our staff, we appreciate it!

April 24, 2024

Love serving my car at Lexus of Sacramento. I have always received good care there. Thanks More

by blaytoomey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Lexus of Sacramento responded

Thank you so much for trusting the Lexus of Sacramento team with your vehicle! We look forward to another five-star visit down the road.

April 24, 2024

Everyone was professional and friendly. Would recommend this place to anyone looking to purchase a Lexus. More

by YOUS.ROBERT7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Castano
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Apr 24, 2024 -

Lexus of Sacramento responded

We're glad to know you had a positive experience with our team at Lexus of Sacramento. Thanks for recommending us, we appreciate it!

April 24, 2024

Christina is cheerful and professional and wants to help you. Service is efficient and timely More

by SBERTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Lexus of Sacramento responded

Thanks for acknowledging Christina's efforts! The team at Lexus of Sacramento looks forward to seeing you at your next service - drive safely!

April 23, 2024

Staff is friendly and exhibit professional behaviors. Every person I came into contact with said hello. More

by K-ellison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo
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Apr 23, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

April 22, 2024

My interaction with the service department from the beginning has been less than satisfactory. Communication updates were slow or non existent. More

by mathewsum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracey Cach
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Castano
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Apr 22, 2024 -

Lexus of Sacramento responded

I'm sorry to learn about your experience with our service department. We strive for clear and timely communication, so it's disappointing to see we've fallen short in this instance. I'd like the opportunity to address any concerns you may have directly - please reach out at your earliest convenience. Thank you, Russ McDuffie - Service Director 916.465.6291.

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